Job Description About HubBox HubBox’s award-winning ‘pickup at checkout’ software makes it easy for any retailer to offer local pickup at their online checkout. Trusted by 1,500+ global brands, including Macy’s, Gap and Selfridges, HubBox cuts shipping costs and boosts cart conversions for retailers, while providing the flexible, convenient delivery option that 70% of shoppers want. As a strategic tech partner to leading carriers like UPS, DPD, DHL and Royal Mail, HubBox quickly and reliably increases OOH network volume – adding millions of extra packages every year to drive long-term, sustainable growth. Our Values All teams work closely to develop our software and keep our clients happy. We believe that a happy and closely-knit team translates into better creativity, and ultimately, exceptional service for our clients. • We collaborate: Open conversations, fresh perspectives and real connections with our colleagues, clients and partners are at the heart of HubBox. • We’re agile: Ecommerce moves fast, and so do we. We’re constantly innovating so we can continue to shape the future of shipping with the Power of Pickup. • We put people first: From celebrating team wins to acting on feedback, HubBox is a place where people feel truly seen and valued. As HubBox continues to scale, we really value face-to-face connection - so it’s important that you’re visible. We’re proud of the spaces we’ve created for the HubBox team, and because of that, you’ll need to be within easy reach of the office and commit to being in at least 3 days a week. Tools we use • HubSpot • Zoom • ZoomInfo • Storeleads • PandaDoc • Docusign • Atlassian - Jira & Confluence • Google - Mail, Calendar, Drive, Sheets • LinkedIn Sales Navigator • Slack Job Requirements • : Bachelor's degree in any field • Technical Literacy: High level of technical proficiency and comfort with learning about new software and platforms, particularly CRM and automation tools. • Experience: 3+ years of experience in an Account Executive position, ideally working in ecommerce Required Attributes • Communication Skills: Excellent written and verbal communication skills, with the ability to craft clear, concise, and impactful messages for both automated and direct interactions. • Organisation: Exceptionally detail-oriented with superior organisational skills and the proven ability to manage multiple tasks and a large client portfolio simultaneously. • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify client issues and propose effective, scalable solutions. • Initiative and Drive: A highly proactive self-starter who can work independently, take ownership of a large client book, and drive results through both direct engagement and automated strategies. • Adaptability: Ability to thrive in a fast-paced environment, adapt to changing priorities, and continuously learn new technologies and processes. • Willingness to learn: The successful candidate will be provided training on processes and systems and will have an opportunity to develop (and learn about our technologies) so must be willing to learn. • Location: Must be based in London and able to work in the office 3 days per week. Job Responsibilities Role Specifics As an Account Executive, you will be pivotal in driving our company's profitable growth. You will take ownership of the full sales cycle, from developing strategic relationships with prospects and partners to generating demand and nurturing leads through to a successful close. Our established carrier partnerships will provide you with a unique advantage, offering direct introductions to some of the most prominent and well-known UK retailers. What You’ll Be Doing You will drive our growth by winning new customers, selling our software to ecommerce businesses in the UK. Your core responsibilities include owning the entire sales cycle, from identifying and pursuing new business opportunities to converting prospects into signed contracts. You will achieve this through a strategic mix of direct outbound sales activity and demand generation via our key partnerships. Following a successful close, you'll collaborate closely with our Integrations and Client Success teams to ensure a seamless onboarding experience. You will also play a key role in our go-to-market strategy by contributing to target account mapping and intelligence, working directly with our Business Development and Channel teams on our engagement strategy with carrier partners. Job Benefits At HubBox, you’ll have the chance to make a real difference. The opportunities for personal growth are huge, and your ideas will always be heard and valued. • 25 days holiday per calendar year plus the usual public holidays - and you then get an extra day for every year you work at HubBox up to 30 days • Enhanced Paid Parental Leave • Work Outside the Office (WOO) for up to 2 weeks a year • Pension contribution on qualifying earnings (not a perk, but still an important part of the package) • A great space to work - our Old Street office is more than just a desk. It’s a buzzing, well-designed hub for collaboration, creativity and a bit of fun, all just a short walk from several tube stations