ONIT connects fans and athletes through team collectibles. We are passionate about creating revenue-producing opportunities for all athletes and an affordable entry point for all of their fans, including the next generation of fans and athletes. Our flagship product is officially-licensed, team-based collegiate trading cards. We are seeking a relationship-driven and highly organized Account Manager to support and grow our retail partners in the local markets of our partner universities. This role is perfect for someone with experience in sales or account management who thrives on building lasting client relationships, solving problems and driving growth. The ideal candidate is confident communicating with retail buyers, understands the sales process and is comfortable working cross-functionally to ensure each account has the tools and information needed to succeed — including marketing materials, product updates and performance insights. Key Responsibilities • Maintain and grow existing accounts • Act as the main point of contact for existing retail accounts, ensuring regular communication and high satisfaction. • Understand each account's needs, sales performance, and pain points to recommend solutions and drive growth. • Educate accounts on new product releases, inventory availability, merchandising strategies, and payment processes. • Track and analyze account performance, creating action plans for underperforming accounts and opportunities to upsell. • Assist with order processing, invoicing, and ensuring timely payments in coordination with our internal team. • Maintain organized records of communication and account status. • Establish new accounts in markets relevant to ONIT’s product offerings. • Research and contact potential customers. • Educate prospective customers on ONIT’s mission and products. • Maintain organized records of communication and account status. • Work cross functionally with other departments on marketing assets • Work closely with the Design, Player Relationship, Licensing & Marketing team to make sure all marketing assets (sell sheets) are progressing in a timely manner with the correct verbiage and filed in our CRM in an organized fashion. • Work side by side with our Ecommerce team to assist with marketing assets with upcoming releases. Requirements • 2+ years of experience in account management, sales support, or customer success - preferably in retail, consumer goods, or collectibles. • Excellent verbal and written communication skills with a client first mentality. • Proven ability to grow accounts and manage relationships with professionalism and persistence. • Detail oriented with strong organizational skills and ability to manage multiple priorities. • Self motivated and proactive in identifying problems and implementing solutions. • Experience with CRM tools, spreadsheets, and basic sales reporting. • Interest in sports, collectibles, or collegiate fandom. Benefits • Base salary with additional commission structure. • Extensive opportunities for advancement. • Opportunities for professional growth and development. • Join a dynamic team passionate about sports and collectibles.