About The Role The Account Manager role is a great opportunity to demonstrate your relationship management and sales skills by being the main point of contact for our highest-value restaurant partners. This role focuses on post-sales of Small-to-Medium Sized Business, upselling marketing products to grow revenue, maintaining operational quality, and maximizing business retention. Account Managers are critical to retaining our highest-value accounts, ensuring new partners are successful on our platform, and consulting partners that have the potential to grow. What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- • Manage a book of business of UberEats restaurant partners • Establish and proactively maintain communication channels with merchant partners via email, phone, and face-to-face meetings • Upsell merchants on marketing products (ads, promotions, etc) • Build processes and standardize best-practices within merchant success and your territory • Partner with our Operations and Sellers on managing the relationship, issue, and questions of merchants • Track merchant KPI and OKR to understand their success, issues, or opportunities and conduct regular business reviews • KPI & OKR centric methodology: generate team consciousness about the need of results measured by important metrics • Excel in hands-on vendor management and training of new merchant features or products • Act as an ambassador of Uber Eats' mission, brand, and product Basic Qualifications • At least 3 years of experience in sales, operations, account management, or similar functions • Proficiency using Excel, Google Sheets, Tableau, Python, or other similar data tools • Fluent in Spanish Preferred Qualifications • Data proficiency: being able to take commercial data and making it digestible to our merchant partners (charts, graphs, and other visuals) • Experience upselling promotional products and ads • Excellent communication • Strong critical thinking ability • Cold-calling and effective outreach strategies • E-commerce or marketplace experience • Outstanding work ethic and attention to detail For Culver City, CA-based roles: The base salary range for this role is USD$62,500 per year - USD$69,250 per year. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.