POSITION: ACCOUNTS RECEIVABLE INTERN DEPARTMENT: ACCOUNTS RECEIVABLE LOCATION: HERSHAM REPORTS TO: SENIOR CREDIT CONTROLLER DURATION: 12 MONTHS PURPOSE OF THE ROLE • Analysing and optimising the performance of online sales for LVMH Beauty companies. • Maintain the reconciliations using internal and third-party platforms • Reconcile payments to sales orders • Monitor and report chargeback KPI’s • Comparing and aligning financial records and transactions • Systems SAP, AX Microsoft Dynamics Main Responsibilities • Reconciling sales transactions with other sources of data from external platforms. • Ensure all sales are accurately recorded, including refunds, chargebacks, and adjustments. • Verifying payments processed through various payment methods credit cards, PayPal etc. • Reconciling to bank statement and accounting records. • Identify and report any discrepancies to deadlines. • Challenge disputes with credit card companies. • Journal processing fees using two ERP systems SAP and AX Microsoft Dynamics. • Collect, organise and analyse data from various sources and platforms. • Produce a monthly chargeback report to Senior Management. • Develop and maintain dashboards and reports to track KPI’s related to ecommerce operations. • Journal credit card fees from accounts using reports extracted from merchants’ websites. • Liaise with customer service team to raise credits where required. • Clear all reconciled items from ERP systems for month end. • Log chargebacks on external platform. • Liaise with internal departments to resolve outstanding unreconciled items. • Any other ad hoc AR duties. Profile PERSON SPECIFICATION Key Competencies/Technical Skills Strong organisational skills Acute attention to detail Able to deal with ambiguity Good knowledge of Microsoft office (e.g. Excel, Word) Ideally has previous knowledge of SAP and AX Microsoft Dynamics Profile Excellent team player Excellent Analytical Skills Quick Thinking, calm under pressure, helpful and willing to deal with queries Must be prompt and dynamic in a fast changing environment Good Time management skills Detail conscious Good Telephone Manner Additional Information POSITION WITHIN THE ORGANISATION Internal: Finance Department, Marketing/Sales Department, Other Department Managers External: Payment providers