This job is with RS Group, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About RS Group Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses. We provide global access to an unrivalled range of over 750,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience. We are one team. We deliver brilliantly. We do the right thing. We make every day better. These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people. Together, we can make great things happen. Aim for amazing and beyond. This is a newly created role within the RS Digital Experience Team, reflecting the company’s continued investment in enhancing its ecommerce capabilities. As the Adobe Commerce Webmaster, you’ll be at the forefront of maintaining and evolving the RS website, managing day-to-day operations, implementing business-driven changes, and ensuring the site’s structure and content meet high standards of quality and consistency. It’s a great opportunity for someone who enjoys hands-on problem-solving, thrives in a fast-paced digital environment, and values cross-functional collaboration. The team works on a wide range of impactful initiatives—from configuring site settings and managing data updates to evaluating new CMS capabilities and supporting custom module development. About The Role Role Purpose This is a newly created role designed to support RS’s growing digital ambitions. As the Adobe Commerce Webmaster/Administrator, you will play a pivotal role in maintaining and evolving our ecommerce platform. You’ll be responsible for configuring site settings, managing content and data updates, and implementing iterative improvements that enhance the customer experience. This role is essential to ensuring the stability, scalability, and usability of our Adobe Commerce environment, while also enabling the business to respond quickly to changing needs. You’ll work closely with internal stakeholders and external partners to deliver high-quality digital solutions that align with RS’s broader digital strategy. Responsibilities • Responsible for day-to-day maintenance of the e-commerce website • Own and prioritize incoming business change requests, working directly with internal and external team members to evaluate, assign, and resolve tasks related to Adobe Commerce administration and content management • Own and govern quality and consistency standards for the e-commerce site’s content and structure • Keep informed as to CMS-impacting changes that may result from software upgrade cycles and regularly review new CMS capabilities that can be leveraged by the business • Create and maintain centralized documentation for CMS usage and supporting processes, provide training of user groups as needed • Manage data updates – bulk manipulate and transform data as needed, format flat files for import/export, setup jobs as needed for regular updates • Configure site settings as needed – stores, shipping, catalog, and cart rules • Evaluate, configure and test custom modules and extensions as needed, coordinating with team members to implement and ensure adoption as intended • Support code development process as needed via system analysis, requirements documentation and testing site functions How I Make a Difference In This Role To make a difference in this role, the Adobe Commerce Webmaster must combine technical expertise with a proactive mindset. As the first person in this position, you’ll help shape the standards and processes for Adobe Commerce administration at RS. By owning the CMS and ecommerce platform configuration, you’ll ensure the website remains stable, scalable, and aligned with business needs. Success comes from being detail-oriented, responsive to change requests, and capable of translating complex requirements into actionable tasks. The ability to maintain clear documentation, train users, and collaborate with both internal teams and external vendors will be key to driving continuous improvement and delivering a best-in-class digital experience. Org Structure • Reports to the Lead Digital Product Manager in the Digital Experience Team. Candidate Requirements Essential Skills & Experience • Adobe Commerce (or Magento) experience in maintaining the site and administering updates • HTML experience with ability to create and troubleshoot/fix customer content layouts • Problem-solving skills that are proactive and take a positive approach • Organizational skills that allow for the handling of multiple tasks simultaneously, prioritizing workloads, and meeting deadlines • Documentation and writing skills, including the ability to distill complex information for easy user consumption regardless of user knowledge/experience • Critical thinking and analytical skills leading to identifying hard requirements as opposed to “wants” or assumptive requirements • Verbal and spoken communication skills that can build strong partnerships and negotiate conflicting requirements Desirable Skills & Experience • Familiarity with Continuous Product Discovery and A/B testing principles • Translating helpdesk tickets into actionable items for the product owners to put into their queue of work • Understanding Agile workflow and software management Essential Qualifications • Bachelor's degree in Marketing, Business, Data Science, Computer Science, Statistics, Engineering, or related area • 3+ years of experience as an Adobe Webmaster/Administrator or relevant experience Equal Employment Opportunity RS Americas is an equal opportunity employer and maintains policies and practices that are designed to prevent and prohibit unlawful discrimination against any qualified employee or applicant on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, military/veteran status, disability, genetic information, citizenship status, or any other unlawful classification to the extent protected by law. This policy of non-discrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training and termination. Employees who engage in unlawful discrimination will be subject to disciplinary action, up to and including termination.