Join our Team as a Digital Operations Analyst! The Role The Digital Operations Analyst II supports the execution and operational success of Toyota’s digital platforms: the MyToyota Portal and MyToyota Store. This role focuses on sales enablement, e-commerce customer onboarding, dealer training, campaign coordination, and frontline sales support—ensuring digital tools are effectively promoted, adopted, and integrated into dealer and customer workflows. This role collaborates closely with internal product, marketing, sales, and support teams to deliver high-quality training, coordinate campaign activities, resolve platform issues, and enhance the end-user experience across Toyota’s digital ecosystem. What You’ll Be Doing Sales Enablement & Support • Create and manage formal dealer training programs focused on digital sales and operational workflows • Present digital offerings to targeted customers or dealers, when requested • Support onboarding of e-commerce customers through the MyToyota Store platform • Serve as the primary point of contact for dealer and internal sales inquiries • Track basic platform adoption metrics; assist with status reporting Online Sales & Promotions • Coordinate seasonal promotions and digital sales campaigns with internal teams • Manage product listings and merchandising within the MyToyota Store • Ensure promotion materials are distributed and aligned with brand and product messaging • Monitor campaign status and support post-campaign recaps New E-Commerce Product Support • Assist in coordinating new e-commerce product launches with internal stakeholders • Maintain readiness checklists, training materials, and dealer communications • Support internal alignment and help ensure materials are in place for successful launch execution Operational Execution • Maintain internal SOPs, playbooks, and reference materials • Monitor online product catalog and inventory • Identify minor workflow or communication improvements to enhance day-to-day execution Cross-Functional Collaboration • Collaborate with product, marketing, field sales, and customer support to ensure cohesive execution • Build relationships with key dealer contacts and internal stakeholders • Escalate platform issues or feature feedback to the appropriate teams for resolution General Expectations • Work under moderate guidance from team leads or management • Travel up to 20% to dealer/customer sites or industry events as needed • Ability to work in a constant state of alertness and in a safe manner What We’re Looking For • Bachelor Degree • 3 - 5 + years of professional experience in B2B sales, digital commerce, or product management • Sales and marketing acumen • Strong organizational, communication, and collaboration skills • comfortable managing multiple projects and responding to dynamic priorities • Customer service focused • Proficient oral and written communicator • Result Oriented Where And When You’ll Work • Enjoy the best of both worlds with a hybrid schedule—collaborate in person at our Columbus, IN office and work remotely Thursdays and Fridays. What Your Total Compensation & Benefits Package will look like: Salary - $65,440 - $83,895 per year. Compensation depends on the selected candidate’s education and experience. Relocation: This role may be eligible for relocation assistance. World Class Benefits • Competitive Salary • Performance Bonus • Generous Paid Time Off and 13 Paid Holidays • Affordable Medical plans and no-cost Dental & Vision options • 100% 401(k) match up to 6% • Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability • Tuition Assistance Program • Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance • Recognition and Kaizen (continuous improvement) Reward Programs • Meaningful opportunities for personal and professional development • Onsite Fitness Center & Occupational Health Clinic • Best in class work culture! Big Name | Big Opportunities | Life is Better at Toyota Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: https://www.toyotaforklift.com/careers Follow us on Social Media: Working at Toyota Material Handling | Glassdoor PDN-9fd55ed6-44ae-47a2-8eaf-7d15006ae21b