This role is ideally full-time (Monday to Friday), but we are open to considering part-time arrangements for the right candidate. A bit about us…. Sawday’s group is a pioneering family of travel brands united by a deep passion for extraordinary places to stay. Places that stir the soul, connect people to nature and community, and turn every trip into something truly memorable. • Sawday’s offers self-catering places, B&Bs, hotels and pubs, all personally inspected. • Canopy & Stars takes you off the beaten path with treehouses, cabins, yurts and other magical escapes. • Paws & Stay finds unforgettable adventures for people and their dogs. • Crown & Canopy is our expert consultancy, helping owners turn wild ideas and empty fields into extraordinary places. We’re proud to be 52% employee-owned, with the rest held by a Charitable Trust and our founding family. We are a certified B Corp and amongst the highest scoring travel B Corps in the world. We’re also recognised for being in the top 5% in the world for caring for employees. Sustainability and ethics are at the heart of what we do. Every employee, every team, every decision contributes to our mission to demonstrate that tourism can be done better and that it has a positive role to play in society and in protecting the environment. Your role We’re looking for someone to manage our established technical team. The Digital Platform Manager will take responsibility for all aspects of the technology platforms within the organisation. They will also develop and maintain existing technology provider and third-party relationships, to enable the company to gain competitive advantage through the appropriate use of technology. We want to recruit someone with curiosity, energy, enthusiasm and a committed work ethic. Job Title Digital Platform Manager (interim, 6 months) Reports to Managing Director Responsible for: • The Platform Team (7 people) Works with • Leadership Team • Heads of Marketing • Membership & Owners Teams • Guest Experience Teams • External partners Main tasks and responsibilities People Management: • Reliable leadership for a self-organising team. • A reassuring and trustworthy presence, calm under pressure. • Keep the team aligned, productive and positive. Delivery Management: • Carry out an existing plan: Our development backlog and roadmap will be in place. • Continue the delivery of BAU work, ensuring timelines and budgets are met. Issue Escalation & Prioritisation: • Triage and prioritise issues with internal stakeholders. • Ensure clear requirements are fed into sprints or maintenance workflows. 1. Internal Stakeholder and External Vendor Communication: • Be the liaison between internal teams (e.g. Leadership, Marketing and other in-house staff) and the development team • Manage relationships with external partners (third party developers and service providers, e.g. IT). Skills and experience Necessary • Hands on experience of delivering complex digital platform projects • Experience in hiring and managing technical teams • Excellent project management experience and skills (including Agile) • Hands-on experience with high volume, mission-critical systems • Great communication at all levels, with the ability to work through ambiguity and to collaborate with non-technical stakeholders • An understanding of change management and experience of business transformation Desirable • Ideally a travel or booking/ecommerce related background Our Behaviours and Values How we work is just as important as the success we achieve at Sawday’s. During your time with us, you will be expected to treasure, protect, and embody our behaviours and values every day. We celebrate quirkiness and difference • We dance to the beat of our own drum • We encourage curiosity and creativity • We champion individuality and the ‘special’ We follow head and heart • We are solidly commercial while flexible and ‘human’ • We are empathetic, generous and supportive • We make ethical, holistic, long-term decisions We do important things brilliantly • We use business as a force for social, environmental and economic good • We are committed to our craft and deliver with ambition and purpose • We relish our role in sustaining a happy, healthy world We bring positive energy • We foster a genuine spirit of togetherness and family • We take pleasure in empowering and delighting others • We are driven to learn, grow, connect and contribute Salary and benefits • An annual salary circa £60k, depending on experience • 26 days holiday per year, plus bank holidays (pro rata) • Flexi time and hybrid working (2 days in the office per week. You need to be within commutable distance to Bristol) • Company pension scheme with enhanced employer contributions at 4%, and an optional salary sacrifice scheme. • A special place to work: a colourful, upcycled, recycled, open plan office on Bristol’s buzzing harbourside • DEIBA Team: a team focused on diversity & inclusion efforts for our employees and customers • 20% employee discount and 10% family & friends discount on UK based Canopy & Stars breaks, 15% discount on EU based breaks. • 15% employee discount and 8% family & friends discount on Paws & Stay breaks in the UK. • 15 wellbeing hours per year (pro rata) • A ‘Climate Journey Day’ policy, which gives you the opportunity to earn up to two paid days per year to travel to and from a holiday destination using low-carbon transport. • Social and wellbeing events held throughout the year Closing Date and Applications • Closing date is 14 August; • Please submit applications through the Jobs page on our website Finally We place a strong emphasis on ethics, people and the environment and it is important to us that you understand, strongly identify with, and are able to develop the company ethos. We are proud to be an equal opportunity employer and an inclusive company, where diverse backgrounds and perspectives are valued and where everyone can bring their full, authentic selves to work. As a Disability Confident Employer, we offer a guaranteed interview to any disabled candidate who meets all the ‘Necessary’ skills listed above and is a commutable distance from the office. If you need any further assistance with your application, or require the application form in a different format, please contact Charlotte Bennett on charlotte.bennett@sawdays.co.uk or 0117 204 7828.