Hamleys of London is seeking a commercially-minded and analytical Digital Trading Manager with a proven capability (3+ years experience) of working in a fast-paced online trading environment. You’ll be responsible for leading and participating in the day-to-day trading operations of our website and other online trading outlets, driving commercial growth and development, and will collaborate with key stakeholders including Marketing, Buying and Merchandising as well as with partner agencies. Key Responsibilities: • Accountable for digital sales performance, online (at Hamleys.com) and via marketplaces (such as Amazon.co.uk) driving revenue, AOV and conversion • Provide weekly, monthly, and ad-hoc reporting as required by the business • Work with cross-functional stakeholders to guide and influence future focus & commercial opportunities • Own the back-end trading operations, including but not limited to: Navigation, Categorisation, Products & Promotions, along with On-Site Search and Merchandising • Build & maintain the digital calendar of trading events, website focus and communications, to maximise sales opportunities & profitability • Manage the planning process of sale budgets from top-line numbers to periodic re-forecasts and KPI setting • Use website analytics and insight to identify behavioural trends and areas for improvement, and formulate action plans • Developing and executing CRM strategy for email programme • Contribute ideas towards the ongoing development roadmap, with regards CRO and Customer Experience • Maintain awareness of the competition, emerging trends and best practices; identifying opportunities for optimisation and innovation • Coordinate seasonal eCommerce product photography programme • Line-manage (remotely) an Assistant Trading Manager & Digital Trading Assistant