Creative Co-Op, Inc. (www.creativecoop.com) is a leading importer and distributor of gift and home decorative accessories. We work with over 15,000 boutique specialty stores in North America, Fortune 500 national retailers, and major eCommerce partners. Headquartered in Memphis, TN, the company has hundreds of employees globally with offices and showrooms in Portland, Atlanta, Dallas, Las Vegas, and China. Creative Co-Op is the cornerstone division of Regent Holding Company, whose global brands also include Illume (www.illumecandles.com) based in Minneapolis, MN, and Bloomingville (www.bloomingville.com) based in Ikast, Denmark. Regent’s growth is backed by Freeman Spogli & Co. (www.freemanspogli.com), a leading private equity firm dedicated to investing in the consumer and distribution sectors. We are looking for dedicated, high-energy, creative individuals who want to join an industry leader undergoing rapid growth and expansion. We look for people who embody an entrepreneurial spirit and are drawn to our Core Values: · Think First – We validate gut instincts with facts. · Act The Right Way – Our integrity has been built over decades and can be lost in seconds. · Care About More Than Yourself – We are passionate. We show that passion through a fierce commitment to our customers and colleagues. · Embrace Evolution – We are hungry for improvement and never satisfied with the status quo. Job Definition: The Director of Distribution Systems & Analytics is responsible for all distribution systems and analytics to ensure timely & accurate planning, drive efficiencies, problem-solving, and cost savings. The Director is the key conduit between the distribution team and IT. The Director will manage the Operations Analyst(s) and have dotted-line oversight of the Inventory Control Manager. This role leads by example, through hands-on execution of many tasks to lead and teach their team while working alongside them. Primary Responsibilities: • Ensure sustainable distribution center performance through in-depth technical knowledge, analyses, and review of systems and daily reports. • Identify, document, and communicate key distribution system needs (WMS, LMS, etc.) to IT. • Coordinate and manage system improvements and training between the distribution team and IT. • Lead efforts to manage labor costs by selecting the optimal pick method for customer/order type (ex., Pick Tunnels, Put Walls, Bulk Picks, etc.), receiving & put-away rules, replenishment settings, and inventory control system-generated counts • Manage operational initiatives & special projects. • Participate in monthly CapEx meetings as the “voice of distribution” in financial planning • Through his/her own actions and through the supervision of the Operations Analyst(s): • Solve a broad range of problems (of varying scopes and complexity) by employing project management tools and analytical approaches • Create data collection tools and reports to monitor operations performance, including development and presentation of KPIs (on a weekly, monthly, and quarterly basis) to the distribution team and senior leadership. KPIs include LMS data and the cost of service by channel and by ship method. • Conduct space planning to ensure optimal inventory flow and limited need for off-site storage. • Ensure outbound freight rate shopping accurately reflects carrier and picking costs, which vary by shipping method. • Manage the cost-effective purchasing of distribution supplies and materials. • Generate demand-based slotting plans across all products seasonally. • Continuously review the product slotting vs. demand velocity to maximize the effectiveness of replenishment and ensure efficient order-flow, picking, and on-time shipments. • Resolve product data setup problems within WMS and other applications. • Analyze cost trends to improve distribution center cost effectiveness and coordinate the review, accrual, and reconciliation of distribution operating expenses. • Other duties and responsibilities as required and assigned. Knowledge, Skills, Abilities Required: Education: • BS degree in Operations, Finance, Engineering, or Industrial-related fields preferred Experience: • 5-10 years’ experience in operations analyst and operations leadership roles • A comprehensive understanding of distribution systems (WMS, LMS, etc.) includes a variety of picking methods, replenishment strategies, labor management, and other related aspects. • Experience in consumer products and e-commerce is strongly preferred. • Knowledge of global supply chain logistics is a plus. Skills: • Strong strategic, analytical, and critical thinking skills • Ability to break down complex problems, formulate plans, and conduct analysis • Knowledge of warehouse management systems • Ability to analyze large sets of data to recommend and implement solutions • Functions well in an environment where urgency is required • Ability to multi-task and prioritize effectively • Ability to listen and rely on experience and judgment to plan and accomplish goals • Ability to thrive in an environment in which a wide degree of creativity and flexibility is required • Understanding of SQL with the ability to communicate needs to programmers on complex code, and the ability to write and review basic stored procedures is a plus. Project management skills: • Strong attention to detail and ability to understand technical details • Excellent computer skills, with advanced skills in Microsoft Excel • Strong communication and interpersonal skills