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Director, DTC Growth

This role is for a Director, DTC Growth with the NFL, focusing on e-commerce tasks like subscription management and user engagement. It requires 10+ years in product management, experience with streaming platforms, and strong analytical skills. The position is permanent.
🌎 Country
United States
🏝️ Location
Unknown
πŸ“„ Contract
Full-time
πŸͺœ Seniority
Executive
πŸ’° Range
Unknown
πŸ’± Currency
$ USD
πŸ’Έ Pay
Unknown
πŸ—“οΈ Discovered
August 21, 2025
πŸ“ Location detailed
Inglewood, CA
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🧠 Skills
#Segment #Subscription Management
Role description
Jobright.ai is an AI-powered career platform that helps you discover verified jobs directly from employer sites across the U.S. and tailor your applications with ease. Please note: Jobright is not a staffing agency and does not hire for these roles directly. Job Summary: The National Football League is America's most popular sports league, comprised of 32 franchises that compete each year to win the Super Bowl. They are seeking an experienced Direct-to-Consumer (DTC) Director, Growth to lead strategic business growth initiatives, optimize the growth funnel, and enhance user engagement through data-driven strategies and user research. Responsibilities: β€’ Build and manage a specialized team of experts across acquisition, churn, and retention to leverage and optimize our product platform tools β€’ Lead, coach, and develop high-performing product managers, fostering a culture of experimentation, customer obsession, data-driven decision-making, and accountability β€’ Define and target important audience segments to optimize product touchpoints β€’ Collaborate with product and technology platform leads to define features and feature optimizations β€’ Develop and execute a comprehensive growth roadmap, balancing quick wins with long-term, compounding investments β€’ Collaborate across marketing, product, engineering, and analytics teams to deliver measurable impact β€’ Evaluate opportunities to grow Subscriptions on and off the NFL platform. β€’ Create and implement upgrading strategies to increase subscriber conversion to premium tiers through new features and content β€’ Develop a deep understanding of the NFL season calendar, its impact on different customer segments, and their biggest pain points β€’ Design high-impact product experiences that drive measurable customer value and loyalty β€’ Report on funnel performance, experiment impact, and product-led growth initiatives β€’ Own the end-to-end growth funnel strategy: Platform entry points β†’ purchase β†’ onboarding β†’ retention β€’ Drive attribution-informed decisions that effectively connect acquisition and monetization efforts β€’ Develop and implement SEO and organic traffic strategies for sustainable product-led growth β€’ Enhance conversion rates across platforms through product merchandising, UX optimizations, and A/B testing across all user touchpoints. β€’ Develop and own comprehensive subscriber retention strategies, leveraging existing capabilities and content β€’ Partner with marketing on lifecycle communications, including onboarding emails, engagement nudges, and re-engagement campaigns β€’ Work across teams to identify churn risks and implement proactive retention initiatives β€’ Champion a rigorous experimentation culture by defining clear metrics, evaluating performance, and continually optimizing experiences β€’ Leverage both quantitative insights and qualitative feedback to drive decision-making β€’ Work effectively with engineering, product, design, marketing, QA, and content teams β€’ Communicate product requirements clearly to technical teams β€’ Present growth performance data and insights to leadership β€’ Gather feedback from stakeholders and incorporate it into product roadmaps Qualifications: Required: β€’ Minimum 10 years of work experience in Product Management, E-commerce, Subscription Management, Subscriber Acquisition, or Retention roles β€’ 5 years of management experience β€’ Experience with streaming platforms and subscription products β€’ Strong quantitative and analytical skills…must be comfortable living in the details of the numbers β€’ Experience working with product, engineering, analytics, and marketing tech stakeholders β€’ Experience in developing evidence-based strategic frameworks to inform decision-making β€’ A keen eye for presentation design and the ability to distill complex concepts and analyses into clear, easy-to-understand materials β€’ Strong organizational skills with the ability to manage multiple simultaneous projects with several deliverables under tight deadlines β€’ Experience interfacing and presenting to senior executives and management teams β€’ High level of integrity, strong work ethic, and deep intellectual curiosity β€’ Strong interpersonal skills with a collaborative DNA Preferred: β€’ A passion for sports and the NFL is a big plus Company: The National Football League is America's most popular sports league, comprised of 32 franchises that compete each year to win the Super Bowl, the world's biggest annual sporting event. Founded in 1920, the company is headquartered in New York, New York, USA, with a team of 1001-5000 employees. The company is currently Late Stage.