⭐ Featured

QVC
Director eCommerce Category Merchandising - HSN
This role is for a Director of eCommerce Category Merchandising, requiring 7+ years in eCommerce and 5+ years in leadership. Located in West Chester, PA, it focuses on strategy development, digital programming, and team leadership. Bachelor's degree required; advanced degree preferred.
🌎 Country
United States
🏝️ Location
On-site
📄 Contract
Full-time
🪜 Seniority
Director
💰 Range
Unknown
💱 Currency
$ USD
💸 Pay
Unknown
🗓️ Discovered
September 6, 2025
📍 Location detailed
West Chester, PA
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🧠 Skills
#Promotions
Role description
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Reporting to the Vice President of Digital Merchandising, the Director, eCommerce Category Merchandising will develop & oversee the merchandise category strategies and digital site programming to drive sales and customer engagement on the digital platforms (web and apps) by analyzing internal and external consumer demand, customer behavior on the digital platforms, and prioritizing business growth opportunities. In this role you will lead the prioritization of content and resource requests aligned with business priorities, collaborate with the broader Digital Commerce team and cross-functional leaders to deliver the sales plan. This role is located at our QVC/HSN corporate office in West Chester, PA.
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Your Impact
Strategy Development
• Lead the team to develop and execute the Category Sales and Digital Commerce Platform Plans through innovative thinking and historical successes.
• Lead the Digital Programming strategy including site & app Homepage programming, allocation of off-air real estate, including metas and apps, to maximize sessions, sales, new names, and the customer experience and address QVC's strategic business.
• Partner with other entities (marketing, merchandising, planning, programming, analytics) to drive allocation and enhance multi-channel shopping experience and increase customer engagement.
• Develop expertise in multi-channel shopping behavior and champion enhancements that improve off-air opportunities, deliver on advancing platform capabilities and increase user engagement.
• Develop and execute marketing and promotional plans.
Long-range Planning
• Lead collaboration efforts to build and deliver on category merchandising strategies and platform optimization capabilities.
• Develop and manage compelling, multi-channel content to drive QVC key digital performance metrics.
• Analyze sales (both internal and external), traffic and customer trends to drive effectiveness of digital programs, events, and promotions and make recommendations for improvement.
Leadership
• Represent eCommerce team in senior level strategy meetings; educating and sharing work and knowledge with the team and internal partners.
• Develop and sustain a high performing and talented team with the right skills and leadership competencies.
• Define team priorities and ensure structure and alignment exists to support and achieve established objectives across the digital platforms; Sets clear goals for delivering growth in digital platforms in QVC.
What You Bring
• Bachelor's degree or relevant experience is required; advanced degree in a related field preferred.
• 7 plus years eCommerce experience required. Minimum 5 years' experience in managing/leading others.
• Must have deep understanding of eCommerce merchandising best practices and trends; digital platform tool management and optimization also preferred.
• Demonstrated experience in analyzing market trends & competition and identifying new growth opportunities.
• Expert level knowledge of latest Internet, mobile, video, streaming and related New Media technology trends, new functionality and market demands.
Remote work is not permitted in NYC at this time.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.
Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.
QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.
The Opportunity
Reporting to the Vice President of Digital Merchandising, the Director, eCommerce Category Merchandising will develop & oversee the merchandise category strategies and digital site programming to drive sales and customer engagement on the digital platforms (web and apps) by analyzing internal and external consumer demand, customer behavior on the digital platforms, and prioritizing business growth opportunities. In this role you will lead the prioritization of content and resource requests aligned with business priorities, collaborate with the broader Digital Commerce team and cross-functional leaders to deliver the sales plan. This role is located at our QVC/HSN corporate office in West Chester, PA.
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Your Impact
Strategy Development
• Lead the team to develop and execute the Category Sales and Digital Commerce Platform Plans through innovative thinking and historical successes.
• Lead the Digital Programming strategy including site & app Homepage programming, allocation of off-air real estate, including metas and apps, to maximize sessions, sales, new names, and the customer experience and address QVC's strategic business.
• Partner with other entities (marketing, merchandising, planning, programming, analytics) to drive allocation and enhance multi-channel shopping experience and increase customer engagement.
• Develop expertise in multi-channel shopping behavior and champion enhancements that improve off-air opportunities, deliver on advancing platform capabilities and increase user engagement.
• Develop and execute marketing and promotional plans.
Long-range Planning
• Lead collaboration efforts to build and deliver on category merchandising strategies and platform optimization capabilities.
• Develop and manage compelling, multi-channel content to drive QVC key digital performance metrics.
• Analyze sales (both internal and external), traffic and customer trends to drive effectiveness of digital programs, events, and promotions and make recommendations for improvement.
Leadership
• Represent eCommerce team in senior level strategy meetings; educating and sharing work and knowledge with the team and internal partners.
• Develop and sustain a high performing and talented team with the right skills and leadership competencies.
• Define team priorities and ensure structure and alignment exists to support and achieve established objectives across the digital platforms; Sets clear goals for delivering growth in digital platforms in QVC.
What You Bring
• Bachelor's degree or relevant experience is required; advanced degree in a related field preferred.
• 7 plus years eCommerce experience required. Minimum 5 years' experience in managing/leading others.
• Must have deep understanding of eCommerce merchandising best practices and trends; digital platform tool management and optimization also preferred.
• Demonstrated experience in analyzing market trends & competition and identifying new growth opportunities.
• Expert level knowledge of latest Internet, mobile, video, streaming and related New Media technology trends, new functionality and market demands.
Remote work is not permitted in NYC at this time.
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!
For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance.
Click Apply and log in with your existing account or create an account. This will allow you to check the status of your application at any time and receive the most up to date communications from our Talent Acquisition team.