Salary Range $118,000 - $155,000 • Job Description Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Saks OFF 5TH, Last Call and Horchow. Its retail portfolio includes 70 full-line luxury locations, additional off-price locations and five distinct e-commerce experiences. With talented colleagues focused on delivering on our strategic vision, The Art of You, Saks Global is redefining luxury shopping by offering each customer a personalized experience that is unmistakably their own. By leveraging the most comprehensive luxury customer data platform in North America, cutting-edge technology, and strong partnerships with the world's most esteemed brands, Saks Global is shaping the future of luxury retail. You Will Be The Director of Fulfillment Operations is a senior leadership role in the Supply Chain and Distribution organization at Saks Global. Reporting to the AVP of Network Transformation, this role is responsible for setting high standards and goals for one of Saks Global’s distribution centers and ensuring that these standards and goals are achieved. This role collaborates with fulfillment technology, inventory planning, merchandising, order management and other internal & external stakeholders. What You Will Do • Oversee all activities at the distribution center, including: production efficiency, operational safety, inventory, and shipping/receiving functions to meet customers’ needs. • Manage budget and controls expenses to ensure the organization’s financial benchmarks are met. • Manage all labor plans including short term, mid-term plans, including bottoms up department plans and overall FC labor solver. • Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals • Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks • Creates an environment of innovation and continuous improvement. • Ensures the distribution center adheres to company policies and administers practices in a fair and equitable manner. • Driving employees and leading performance reviews, 360 feedback, all hands, all manager meetings, to ensure an engaged and skilled workforce. • Be an ambassador for Saks leadership fundamentals What You Will Bring • 5+ years’ direct management experience leading a retail distribution and/or eCommerce fulfillment operation, ideally comprising at least 1000 combined salaried and hourly team members • Ability to effectively lead within all areas of the ecommerce fulfillment operation • Ability to manage a team of 6-8 direct reports • Ability to lead and execute through Lean/Six Sigma, while continually driving improvement initiatives in a plant or distribution environment. • Demonstrated experience building a safety-first culture • Proven track record for employee engagement and overall worker satisfaction • Ability to budget and manage VCPU • A strong analytical approach to problem-solving with data-driven decision making. • Ability to demonstrably overcome adversity; drives change by influencing others in order to achieve results. • Knowledge of warehouse management systems including robotics, high-speed conveyor systems, and other highly automated equipment. • Flexibility to work a variety of hours as the business demands; including overnight, weekends, and holidays. • Excellent communication skills with all levels of management and staff Your Life And Career At Saks Global • Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation • Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate • Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) • An amazing employee discount Salary And Other Benefits The salary range for this position is $118,000 to $153,000 per year. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate. Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance). Thank you for your interest with Saks Global. We look forward to reviewing your application. Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact your Recruiter. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. • The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.