Position Summary The Director of Pricing will lead the global pricing function at iHerb, responsible for building and optimizing pricing strategies that drive profitable growth, customer acquisition, and competitive advantage. This role requires a strategic thinker with strong analytical horsepower and proven execution skills. You’ll collaborate cross-functionally across Merchandising, Marketing, Finance, Data Science, and Tech to define and scale pricing systems, rules, and performance measurement frameworks. Key Responsibilities Strategy Development • Own and refine iHerb’s global pricing strategy across categories, regions, and customer segments. • Define pricing principles and frameworks that balance competitiveness, margin, and brand positioning. • Partner with Merchandising and Executive teams to align pricing strategy with overall business goals. Analytics & Optimization • Build and lead pricing analytics capabilities, including elasticity modeling, competitive benchmarking, and A/B testing frameworks. • Leverage data science and machine learning to drive intelligent pricing decisions at scale. • Drive insights on price perception, customer behavior, and promotional impact to inform ongoing pricing actions. Execution & Governance • Establish and enforce pricing guardrails, workflows, and escalation procedures to ensure consistent execution. • Oversee global pricing operations, including catalog maintenance, algorithmic pricing inputs, and systems enhancements. • Manage tooling, dashboards, and automation initiatives in partnership with Product and Engineering teams. Leadership & Team Development • Build and lead a high-performing pricing team, including pricing analysts and data specialists. • Serve as the organizational thought leader on pricing, educating and influencing cross-functional partners and executives. • Act as a strategic advisor for C-level leadership on pricing decisions and opportunities. Equipment Knowledge • Experience with Microsoft Office Suite (Word, Excel, PowerPoint) • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred Experience Requirements • 10+ years of experience in pricing, analytics, strategy, or related fields, ideally in e-commerce, retail, or CPG. • 5+ years in a leadership role managing pricing or revenue management teams. • Deep understanding of pricing methodologies, including dynamic pricing, elasticity modeling, competitive analysis, and customer segmentation. • Strong proficiency with analytical tools (SQL, Excel, Python/R) and pricing software. • Experience working closely with product, data science, and engineering teams. • Excellent communication and executive-level storytelling skills. • Experience in subscription models, loyalty pricing, or tiered discount structures • Experience with international pricing and cross-border e-commerce a bonus Education Requirements • Bachelor’s Degree in Business or Finance preferred or a combination of direct experience and/or education is required. The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com. Anticipated Pay Scale $170,000—$200,000 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About IHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a Passion For Wellness And a Mind For Innovative Solutions, IHerb Team Members Share a Vision For a Healthier World That Drives Them Each Day. Our 5 Shared Values Unite Our Global Team Focus on the Customer • Empower Our People • Be Entrepreneurial & Pivot Quickly • Embrace Diversity & Inclusion • Strive for Simplicity IHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.