Job Description The Director, Sales (Amazon) is responsible for leading and growing the Amazon business across multiple product categories. This role combines strategic account management, business development, operational excellence, and marketing leadership to deliver profitable growth. The ideal candidate will have deep knowledge of Amazon’s ecosystem, proven experience in eCommerce sales strategy, and a strong ability to collaborate across internal teams and external partners to achieve business goals. Key Responsibilities • Sales Leadership & Account Management • Serve as the primary owner of the Amazon relationship, collaborating with cross-functional teams and third-party vendors to drive business goals. • Evolve and strengthen Amazon account partnerships to unlock growth opportunities. • Manage sell-in and sell-through performance across multiple product categories. • Business Development & Analysis • Deliver on Amazon business expansion by focusing on profitable growth and hitting key revenue targets. • Develop and leverage dashboards and reporting tools to support decision-making around assortment, pricing, promotion, and advertising strategies. • Monitor competitors, market trends, and platform updates; make recommendations to adjust business strategies. • Online Sales Fundamentals • Partner with Design and Merchandising to ensure optimal product assortments. • Own product content optimization, including SEO, titles, imagery, and A+ content to maximize algorithm performance and consumer experience. • Ensure brand store and product detail pages (PDPs) are optimized and updated regularly. • Track key sales metrics, proactively identifying issues and ensuring in-stock levels are maintained. • Operational & Executional Excellence • Partner with the Associate Account Manager to maintain catalog and storefront accuracy and cleanliness. • Proactively identify and resolve unanticipated issues, including delisting errors, buy box loss, account health flags, ineligible ASINs, and CRaP outs through Amazon support channels. • Ensure operational processes align with Amazon requirements and best practices. • Marketing & Advertising • Oversee third-party agencies executing Amazon advertising programs, ensuring ROI and KPI targets are met or exceeded. • Establish and manage yearly and monthly AMS and Display budgets. • Create and monitor advertising dashboards for each brand, ensuring optimization of spend and performance. • Develop and execute promotional and coupon strategies to drive sales growth. Qualifications • Bachelor’s degree in Business, Marketing, eCommerce, or related field. • 8+ years of progressive experience in eCommerce, with at least5 years focused on Amazon sales and account management. • Proven success in building and scaling Amazon businesses, including managing P&L, promotions, and advertising budgets. • Strong analytical and problem-solving skills, with expertise in dashboards, KPIs, and sales reporting. • Deep knowledge of Amazon systems, including AMS/Display, Seller Central and/or Vendor Central, SEO, PDP optimization, and marketplace compliance. • Excellent cross-functional collaboration skills and ability to manage external vendor relationships. • Strong leadership and communication skills, with the ability to influence at multiple levels.