About The Fragrance Shop: Established in 1994, The Fragrance Shop is the UK’s leading independent fragrance retailer. With over 220 stores nationwide and a fast-growing digital presence, we make luxury and mainstream fragrances accessible to all. As we enter a major phase of digital growth — including the launch of a brand-new Shopify site and international ecommerce expansion — we’re looking for a commercially sharp, detail-driven Ecommerce Merchandiser & Trade Executive to help shape the future of our online business. Why You’ll Love Working Here: - Vibrant, modern HQ in Trafford Park with free parking and excellent transport links - Free onsite gym — perfect for pre- or post-work workouts - Generous staff discounts on a huge range of fragrances - Collaborative and fast-paced culture with space to own and drive digital initiatives - Real career progression and development within a growing ecommerce function The Role: Reporting to the Ecommerce Manager and working alongside two other Ecommerce Executives, you’ll support the day-to-day running of our ecommerce platforms. This includes site merchandising, trading performance, and product content — with a strong focus on driving customer experience and commercial results. You’ll also play a key role in supporting the launch and merchandising of a new concept website on Shopify, contributing to its setup and optimisation. Key Responsibilities: Online Merchandising: - Merchandise products and categories for maximum visibility and conversion - Keep homepages, landing pages, and promotional edits fresh and relevant - Assist with merchandising and setup of a new Shopify site Trading & Analytics: - Monitor key ecommerce KPIs including revenue, AOV, traffic, bounce rate, and conversion - Use reporting tools and analytics to support performance insights and recommendations - Identify optimisation opportunities to improve customer journey and trading results Content & Product Management: - Maintain accurate product content, imagery, and descriptions - Ensure promotional offers, banners, and seasonal content are updated on time - Optimise product detail pages (PDPs) to drive conversion and support SEO Cross-Functional Collaboration: - Work closely with internal teams including CRM, SEO, Paid Media, Social, Marketing, and Buying & Merchandising - Support product launches, promotional campaigns, and seasonal planning - Brief in content and creative needs to internal and external teams Skills & Experience: - Experience in an ecommerce or merchandising role, ideally in a retail environment - Familiarity with ecommerce platforms; Shopify experience is a plus - Strong attention to detail and confident working with data - Proficient in MS Office and Excel; basic HTML knowledge helpful - Understanding of ecommerce marketing channels (SEO, PPC, Paid Social) - Organised, collaborative, and eager to learn in a fast-paced team