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Moocha Kombucha Ltd

E-Commerce & Marketing Assistant

This role is for a part-time E-Commerce & Marketing Assistant responsible for Shopify management, order fulfillment, customer communication, and digital marketing. Key skills include Shopify experience, social media knowledge, and strong communication. Permanent contract with flexible hours.
🌎 Country
United Kingdom
🏝️ Location
Unknown
πŸ“„ Contract
Part-time
πŸͺœ Seniority
Entry level
πŸ’° Range
Unknown
πŸ’± Currency
Β£ GBP
πŸ’Έ Pay
Unknown
πŸ—“οΈ Discovered
September 5, 2025
πŸ“ Location detailed
Benburb, Northern Ireland, United Kingdom
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🧠 Skills
#Shopify #Mailchimp #Email Marketing #Klaviyo
Role description
We are currently seeking for someone to join our growing team The Role We’re seeking a motivated, hands-on E-Commerce & Marketing Assistant to join our team part-time. This is a varied role where no two days are the same, one day you might be helping pack online orders, the next you could be creating social media content or sending out a newsletter. You’ll play a key part in keeping our online shop running smoothly and ensuring our customers have a great experience from order to delivery as well as helping out with any PR, sales and event days. Key Responsibilities Shopify & Online Store Management β€’ Update product listings, pricing, and stock levels β€’ Monitor online orders and troubleshoot any customer issues Order Fulfillment & Packing β€’ Pick, pack, and prepare orders for dispatch β€’ Liaise with couriers / postal services to ensure smooth delivery Customer Communications β€’ Respond to customer queries via email/social β€’ Provide excellent service and problem-solving Digital Marketing & Content β€’ Assist in creating and scheduling posts across Instagram, TikTok, Facebook, and LinkedIn β€’ Draft and send customer newsletters (e.g., new launches, offers, events) β€’ Help plan and run paid advertising campaigns General Support β€’ Provide admin support for marketing and sales activities β€’ Bring new ideas to grow the brand online and offline What We’re Looking For β€’ Experience with Shopify (or similar e-commerce platforms) preferred β€’ Basic knowledge of social media platforms and email marketing tools (e.g., Mailchimp/Klaviyo) β€’ Good attention to detail and ability to multi-task β€’ Strong communication skills, written and verbal β€’ A creative, proactive, and positive mindset β€’ Interest in health, wellness, or food & drink brands a bonus What We Offer β€’ Flexible, part-time working hours β€’ Opportunity to grow with a fast-moving brand β€’ A varied role with both practical and creative tasks β€’ A supportive, friendly, family-run environment