Role: E-commerce Operations Executive Start date: Mid-September Location: Hybrid (West London HQ + WFH) Contract: Full-time Salary: Dependent on experience Vibe: Proactive, organised, and solutions-focused - no two days are the same About My Sunday Ski My Sunday Ski is a fast-growing, female-founded ski brand reimagining skiwear through a fashion-first lens. We blend high-performance functionality with playful luxury and have built a global community who love our bold designs and viral collections. As we scale, we're looking for a highly organised and detail-driven E-commerce Operations Executive to help keep things running smoothly behind the scenes. Role Overview As Ecommerce Operations Executive, you’ll be responsible for supporting day-to-day business operations across production, logistics, supply chain admin, finance, and wholesale. You’ll play a key role in maintaining product databases, managing production timelines and deliveries, and coordinating both internal processes and external partners - all essential to keeping the business running smoothly as we scale at pace. From tracking stock production and inbound timelines to preparing weekly performance reports, assisting with bookkeeping, arranging QC checks, and liaising with our 3PL, this is a varied and detail-focused role ideal for someone who thrives on organisation, efficiency, and getting stuck in behind the scenes. Key Responsibilities Logistics & Supply Chain Management - Liaise with our 3PL partners (UK & US) on inventory, shipping, and returns - Track production timelines and delivery schedules - Arrange and coordinate QC reports with suppliers - Assist with creating and managing purchase orders (POs) Product Operations - Maintain accurate product databases (SKU lists, pricing, cost sheets, etc.) - Generate barcodes and ensure all product data is correct and up to date - Provide occasional support with wholesale order processing Shopify & Website Support - Upload new products and manage content on Shopify - Conduct audits to ensure product listings are accurate and aligned with launches - Update product pricing for promotions and seasonal sales - Check international markets to ensure correct pricing, currencies, and inventory across regions Reporting & Merchandising Insights - Prepare weekly reports on website and product performance, including top sellers, fastest-growing items, and key trends - Analyse stock performance to support merchandising decisions and identify areas of opportunity - Collaborate with the customer support team to identify patterns in returns and their reasons - Provide actionable suggestions to optimise onsite merchandising, based on performance data and customer feedback Finance & Admin Support - Assist with bookkeeping, invoice tracking, and basic financial admin - Support with VAT submissions and preparation of tax returns - Help transition financial processes from manual systems to Xero - Provide general operational and office admin support What We’re Looking For - Highly organised, methodical, and detail-oriented - Proactive problem-solver, comfortable juggling multiple moving parts - Confident using tools like Excel/Google Sheets, Shopify, and Xero - Strong communicator and collaborative team player - Previous experience in logistics, operations, or e-commerce (fashion is a plus!)