Quest Search and Selection is on the lookout for a digitally driven and enthusiastic eCommerce Coordinator to join their dynamic digital team. This is a great chance to contribute to a mission-led business, helping deliver a smooth and engaging online experience to a loyal and growing customer base. The company is excited to be collaborating with a rapidly expanding British brand leading the way in premium living and sustainability. Role and Responsibilities of this eCommerce coordinator role- • Oversee daily operations of the eCommerce site, ensuring product listings, content, and merchandising are accurate and aligned with brand guidelines. • Track and analyse key performance metrics such as conversion rates, average order value, and website traffic to support strategic trading decisions. • Collaborate closely with design and marketing teams to update seasonal content, manage product uploads, and optimise website content using Magento. • Craft compelling, SEO-friendly product descriptions that reflect the brand’s tone and enhance visibility. • Coordinate with operations and customer service teams to manage stock levels and ensure a smooth customer experience. • Contribute to the execution of the CRO and UX improvement roadmap, supporting initiatives to boost conversion and enhance user journeys. • Stay updated on competitor activity and use tools like Google Analytics to offer insights that refine digital strategy and content. Qualifications required for this eCommerce coordinator role- • 1-2 years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. • Strong commercial awareness and understanding of online customer behavior and performance indicators. • Excellent attention to detail, with strong communication and organisational skills. • A proactive team player with a growth mindset and interest in digital trends. • Comfortable using Magento (or similar CMS) and confident with tools like Google Analytics. • Bonus points for SEO knowledge and/or content merchandising experience. Benefits of this eCommerce coordinator role- • Discount on products, treatments and dining. • Paid Volunteering Day • Private Healthcare • Pension Contributions • Life Assurance • Mental Health Support