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Pivotal London

eCommerce & CRM Director

This role is for a freelance eCommerce & CRM Director in the beauty/retail sector, requiring hands-on leadership in trading, CRM, and loyalty strategies. It is a 1-month contract, paying £600/day, with a hybrid work location in Central London.
🌎 Country
United Kingdom
🏝️ Location
Hybrid
📄 Contract
Contract
🪜 Seniority
Director
💰 Range
100K+
💱 Currency
£ GBP
💸 Pay
£600 (D.)
🗓️ Discovered
August 7, 2025
📍 Location detailed
London Area, United Kingdom
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🧠 Skills
#Segment
Role description
Freelance eComm & CRM Director – Beauty / Retail Brand • Hybrid (3 days on-site in Central London) • £600/day (Inside IR35) • 1-month contract to start ASAP • No sponsorship available We’re hiring a senior freelance consultant to support a global beauty/retail brand during a key parental leave period. This is a hands-on leadership role sitting across: • eCommerce trading – aligning calendars, promos, and product pushes • CRM & retention – overseeing lifecycle journeys, campaigns, and segmentation • Loyalty – owning the strategy and performance of a well-established global programme You’ll be stepping into a high-performing team, helping shape strategy and oversee execution during a pivotal trading period. Beauty experience is essential – ideally across DTC or luxury. Must be able to commit to 3 days/week in the London office. Inside IR35 – via umbrella. Sound great? Apply now :)