Role Overview We are looking for an experienced eCommerce Manager to join our team at Superco, a leading Shopify agency. The ideal candidate will have a deep understanding of Shopify and a proven track record of managing high-growth e-commerce brands. This role requires a proactive individual who can drive growth, optimise operations, and deliver exceptional results for our clients. Key Responsibilities (1) Shopify Platform Management • Expertly navigate and utilise Shopify's customiser to implement design changes and improve user experience. • Manage critical settings including tax, shipping, markets, locations, and fulfilment to ensure smooth store operations. • Oversee inventory management and implement efficient stock control processes. (2) Technical Skills • Perform bulk updates using tools like Matrixify to streamline product management. • Integrate and manage third-party apps such as ReCharge, Yotpo, and ReBuy to enhance store functionality. • Troubleshoot technical issues and collaborate with developers when necessary. (3) Growth Strategies • Develop and implement e-commerce strategies to drive sales and improve conversion rates. • Analyse data to identify trends and opportunities for optimisation. • Manage promotional campaigns and seasonal sales to maximise revenue. (4) Client Management • Work closely with clients to understand their needs and translate them into effective e-commerce solutions. • Provide regular performance reports and strategic recommendations to clients. • Ensure client satisfaction through excellent communication and project delivery. Requirements • Minimum 4 years of experience in e-commerce management, preferably with high-growth brands. • Extensive knowledge of Shopify, including theme customisation, app integrations, and platform settings. • Proven track record of driving growth and improving key e-commerce metrics. • Strong analytical skills with the ability to derive actionable insights from data. • Excellent project management and communication skills. • Up-to-date knowledge of e-commerce trends and best practices. Desired Skills • Experience with advanced Shopify features such as Shopify Plus. • Familiarity with SEO and digital marketing strategies. • Understanding of UX/UI principles and their impact on conversion rates. At Superco, we're passionate about delivering cutting-edge e-commerce solutions. If you're ready to take on exciting challenges and grow your career in a dynamic environment, we want to hear from you.