Ecommerce Manager | Manchester City Centre | Online Fashion | Salary up to £45k Basic | 25 Days holiday, Gym A growing retail group with a diverse portfolio of brands is seeking an experienced eCommerce Manager to lead digital trading and performance across multiple online stores. This role offers a central city location, hybrid working, and a range of benefits. The ideal candidate will be a commercially-minded eCommerce Manager with a track record of delivering results in a fast-paced environment. Key Responsibilities • Oversees the daily trading and performance of all eCommerce websites • Delivers against key commercial KPIs including revenue, conversion rate, AOV, and customer experience • Owns the trading calendar and seasonal promotional planning • Utilises tools such as GA4 and Shopify Analytics to make insight-driven decisions • Enhances the onsite journey, focusing on UX, navigation, product presentation, and fulfilment innovations • Manages the development and execution of the brand's app strategy • Ensures product data, pricing, and availability are accurate and up to date across all sites • Collaborates with CRM, marketing, tech, and creative teams to align on content and campaign execution • Leads and develops a team of two eCommerce Executives, providing clear direction and support • Plays a key role in shaping and executing the long-term eCommerce strategy What We're Looking For • Minimum of 5 years' working in an eCommerce or online trading role, ideally within retail or consumer products • Strong hands-on knowledge with Shopify Plus, including replatforming or site rebuilds • Familiarity with CRM tools such as Klaviyo, Hubspot, or Salesforce • Data-literate, commercially focused, and confident with GA4 and Excel • ERP experience (e.g. Brightpearl or Netsuite) is desirable but not essential • Proven leadership experience with the ability to coach and develop team members • Excellent stakeholder management and ability to coordinate cross-functional teams • A strategic and proactive eCommerce Manager who thrives under pressure BBBH33869