We’re looking for a proactive, detail-focused Ecommerce Manager to drive our website growth and ensure a seamless customer journey from product discovery to delivery. ESSENTIAL DUTIES • Oversee and maintain all product listings on the ecommerce platform (e.g., WordPress/WooCommerce). • Manage and set up visual assets, ensuring high-quality product imagery using design software. • Coordinate website promotions, including banners, pop-ups, discount codes and BOGOF offer. • Supervise and manage customer service enquiries. • Manage returns and exchange processes. • Coordinate with TNT, DPD, FedEx to ensure reliable drop offs and pickups from our branches. • Monitor and manage inventory levels. • Track and report on ecommerce performance to leadership. • Contribute to marketing efforts including Google and email advertising. • Build and coordinate with leadership on ecommerce and website strategy and growth. • Work with website developers to improve navigation and SEO of site SKILLS & QUALIFICATIONS • Experience managing content on WordPress & WooCommerce platforms. • Competency in design software such as Photoshop. • Excellent organisation, written and verbal communication skills. • Confident handling both customer interactions and operational tasks. • Experience with Google Analytics and Microsoft Office Suite. • Experience with Google & social media adverts. Desirable: • Previous ecommerce or retail experience, ideally in agricultural or horticultural sectors. • Knowledge of ecommerce best practices and current online shopping trends. BENEFITS • Up To 35 Days Holiday • Free Parking • Staff Discount • Life Assurance £35,000 + Performance Bonus. Full Time https://www.masonskings.co.uk/job/ecommerce-manager/ Further details and application found in the advert.