Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community. Learn more here: LinkedIn- Our Community About the Job: Pacsun’s IT eCommerce team uses AI and innovative technologies to enhance customer experience and improve operational efficiency. The eCommerce QA Intern/Temp supports the QA team to ensure that the company’s eCommerce and mobile app provide a reliable and secure shopping experience. This Temp will have a chance to learn and test new features, find defects and contribute ideas that improve the customer experience. • This is a 10+ week assignment, full time hours, On-site in Anaheim Office 4-5 days a week • A day in the life, what you’ll be doing: • Assist with basic manual testing tasks on web and mobile applications to identify obvious issues and document observations. • Help update and maintain simple test cases and checklists under guidance from the QA team. • Record and report bugs using a tracking system, including clear steps to reproduce each issue. • Participate in regression testing to verify that recent changes haven’t broken existing functionality. • Collaborate with developers, QA team members, and project managers to clarify requirements and communicate findings. • Learn and apply cross‑browser and mobile testing techniques to ensure consistency across different devices. • Support the team in gathering information for performance and security testing when needed. Benefits to the Intern/Temp: • Real‑world experience: You will gain hands‑on experience working on live e‑commerce projects, learning how QA enhances user experience, security and performance. • Mentorship: Work alongside experienced engineers and product managers who provide feedback and support. • Professional development: Participate in weekly skill workshops, code walkthroughs and collaborative projects. • Contribution: Your testing and insights will directly influence the quality of the company’s online store, improve customer experience, and protecting revenue and growth. What it takes to Join: • Education: Pursuing or recently graduated with a bachelor’s degree in computer science, Information Systems, Engineering, Business Management, or related discipline. • Analytical skills & attention to detail: Able to identify patterns and anomalies in test results and think critically. • Communication skills: Clear verbal and written communication in English for documenting defects and collaborating with the team. • Collaboration & problem‑solving: Comfortable working in agile teams and willing to ask questions and share ideas. • Fundamental QA knowledge: Basic understanding of software development lifecycle and testing methodologies. • Understanding of e‑commerce platforms, payment gateways and order management systems. • Experience with bug tracking and project management tools (e.g., Jira), test case management systems and cross‑browser testing tools. • Knowledge of HTML/CSS/JavaScript for inspecting web pages and identifying front‑end issues. • Understanding of user stories and software requirements. • Some experience or willingness to learn to identify and develop scenarios and test cases from user stories and software requirements. Salary Range: $20.00/hr Pac Perks: • Dog friendly office environment • On-site Cafe • On-site Gym • $1,000 referral incentive program • Generous associate discount of 30-50% off merchandise online and in-stores • Competitive long term and short-term incentive program • Immediate 100% vested 401K contributions and employer match • Calm Premium access for all employees • Employee perks throughout the year Physical Requirements: The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job. • While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms. • Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. • Ability to work in open environment with fluctuating temperatures and standard lighting. • Ability to work on computer and mobile phone for multiple hours; with frequent interruptions. • Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building. • Hotel, Airplane, and Car Travel may be required. Position Type/Expected Hours of Work: This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment. Other Considerations: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.