Why Join ECatering? ECatering is one of the UK’s leading suppliers of commercial catering equipment. With a rapidly growing customer base and a strong online presence, we’re on a mission to deliver exceptional digital experiences. We're looking for a talented and detail-driven individual to help us keep our website content accurate, engaging, and up to date. This is a fantastic opportunity to grow your digital and eCommerce skills in a supportive, friendly team. Our values — Wow Service, Innovation, Trust, and Expertise — guide everything we do. About the Role As our eCommerce Senior Content Executive, you’ll be responsible for managing and optimising website content to support a seamless customer journey. From product listings to promotional campaigns, you’ll play a key role in how our brand is experienced online. Key Responsibilities • Manage relationships with external agencies, ensuring deliverables meet brand standards and timelines. • Lead content strategy for the website, aligning with broader marketing and commercial goals. • Own the content calendar, coordinating product launches, seasonal campaigns, and SEO initiatives. • Analyse content performance using tools like Google Analytics and make data-driven recommendations. • Collaborate with senior stakeholders across marketing, sales, and product to align content with business priorities. • Champion UX and conversion optimisation, working with design and development teams to improve the customer journey. • Maintain and update product listings (descriptions, specs, images, pricing). • Upload and manage promotional banners, offers, and seasonal campaigns. • Monitor product availability and manage discontinued or out-of-stock items. • Collaborate with suppliers and internal teams to gather accurate content and assets. • Support marketing with publishing blog posts, landing pages, and seasonal collections. • Optimise on-site merchandising to improve navigation and product discovery. • Use Shopify CMS to manage all front-end content updates. • Ensure consistency in tone, branding, and accuracy across the site. • Identify and implement SEO improvements on product and category pages. • Conduct regular content audits to maintain site quality. What We’re Looking For • Proven experience in a senior eCommerce, digital content, or merchandising role. • Strong strategic thinking and ability to translate business goals into content plans. • Comfortable presenting ideas and performance insights to senior stakeholders. • Advanced understanding of SEO, UX, and conversion optimisation. • Confident using CMS platforms (e.g. Shopify, Magento, WooCommerce). • Excellent written English and strong attention to detail. • Ability to edit/resize images using tools like Photoshop or Canva. • Organised, with strong time-management skills. • Comfortable working with spreadsheets (Excel) and product data. • Self-motivated, reliable, and proactive — you take ownership and pride in your work. • A team player with great communication skills and a positive, solutions-focused mindset. Nice to Have (But Not Essential) • Experience leading cross-functional projects or agency relationships. • Experience in the catering or hospitality equipment sector. • Familiarity with CRO tools (e.g. Hotjar, Optimizely). • Familiarity with Google Analytics or GA4. • Experience using Product Information Management (PIM) systems. • Basic HTML/CSS knowledge. What You’ll Get • A friendly, collaborative team environment • Opportunities to learn, grow, and make a real impact • 20 days holiday + your birthday off + public holidays