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East West Gem Co.
eCommerce Specialist
This role is for an Ecommerce Specialist in Charleston, SC, offering $70,000 annually. Responsibilities include managing Shopify operations, analyzing performance metrics, and enhancing customer experience. Requires 2+ years in e-commerce, strong Shopify expertise, and familiarity with Klaviyo.
π Country
United States
ποΈ Location
On-site
π Contract
Full-time
πͺ Seniority
Entry level
π° Range
70K β 85K
π± Currency
$ USD
πΈ Pay
$70K (Yr.)
ποΈ Discovered
September 5, 2025
π Location detailed
Charleston, South Carolina Metropolitan Area
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π§ Skills
#Shopify #Segment #Shopify Analytics #Klaviyo
Role description
Ecommerce Specialist - East West Gem Co., Created Rings, and Everly Rings
Salary: $70,000 | Location: Charleston, SC (in-office)
We are a female-led fine jewelry company specializing in lab-grown diamonds, moissanite, and custom design. With showrooms in New York City, Charleston, and Orange County, and a growing online presence, we are redefining modern luxury through accessibility, transparency, and exceptional client experience.
Weβre seeking an Ecommerce Specialist with strong Shopify expertise and a data-driven mindset to join our CHS team. This role will play a central part in optimizing our digital storefront, enhancing the online customer journey, and ensuring our ecommerce platforms run seamlessly to support growth.
Key Responsibilities
- Manage daily operations of our Shopify site, including product setup, collection merchandising, navigation, content updates, and promotional calendars
- Support ecommerce operations across our three sister brands: Created Rings, East West Gem Co., and Everly Rings
- Monitor and analyze performance metrics (conversion rate, average order value, bounce rate, traffic) using Shopify Analytics
- Identify and resolve issues to improve site functionality and client experience
- Assist with QA and implementation of new features, templates, and integrations
- Enhance product detail pages (PDPs) and optimize digital storefronts for conversion and engagement
- Partner with internal teams to align on stock availability, order tracking, and inventory updates
\-Β Stay current on ecommerce trends and platform updates, bringing forward new ideas to drive innovation
Your Qualifications
- 2+ years of experience in ecommerce or digital operations, ideally in retail, luxury, or consumer goods
- Strong working knowledge of Shopify, including metafields, templates, and content management
- Proficiency with Shopify Analytics and reporting tools
- Familiarity with Klaviyo for flows, campaigns, and segmentation
- Strong analytical and organizational skills with attention to detail
- Ability to manage multiple priorities across sister brands
- Proactive, collaborative, and solutions-oriented mindset
Ecommerce Specialist - East West Gem Co., Created Rings, and Everly Rings
Salary: $70,000 | Location: Charleston, SC (in-office)
We are a female-led fine jewelry company specializing in lab-grown diamonds, moissanite, and custom design. With showrooms in New York City, Charleston, and Orange County, and a growing online presence, we are redefining modern luxury through accessibility, transparency, and exceptional client experience.
Weβre seeking an Ecommerce Specialist with strong Shopify expertise and a data-driven mindset to join our CHS team. This role will play a central part in optimizing our digital storefront, enhancing the online customer journey, and ensuring our ecommerce platforms run seamlessly to support growth.
Key Responsibilities
- Manage daily operations of our Shopify site, including product setup, collection merchandising, navigation, content updates, and promotional calendars
- Support ecommerce operations across our three sister brands: Created Rings, East West Gem Co., and Everly Rings
- Monitor and analyze performance metrics (conversion rate, average order value, bounce rate, traffic) using Shopify Analytics
- Identify and resolve issues to improve site functionality and client experience
- Assist with QA and implementation of new features, templates, and integrations
- Enhance product detail pages (PDPs) and optimize digital storefronts for conversion and engagement
- Partner with internal teams to align on stock availability, order tracking, and inventory updates
\-Β Stay current on ecommerce trends and platform updates, bringing forward new ideas to drive innovation
Your Qualifications
- 2+ years of experience in ecommerce or digital operations, ideally in retail, luxury, or consumer goods
- Strong working knowledge of Shopify, including metafields, templates, and content management
- Proficiency with Shopify Analytics and reporting tools
- Familiarity with Klaviyo for flows, campaigns, and segmentation
- Strong analytical and organizational skills with attention to detail
- Ability to manage multiple priorities across sister brands
- Proactive, collaborative, and solutions-oriented mindset