Company Description That Works Agency is a leading Shopify Plus partner, specialising in Conversion Rate Optimisation (CRO), Theme Builds, and Shopify Support. We collaborate with some of the most recognised brands on Shopify, including DryRobe, SpaceGoods, Epetome, ELEAT, Sneak Energy and many others. Role Description We’re looking for a sharp, data-driven Ecommerce Strategist to join our growing Shopify agency. This isn’t a full-time CRO position. We already have a dedicated CRO team. Instead, this role is perfect for someone with CRO and funnel optimisation experience who now wants to use that expertise at a strategic level. Clients on our support retainer plans don’t yet have the traffic or budget to run full-scale experimentation—your role is to make sure the hours they do invest in are used in the smartest, highest-impact way possible using your CRO and e-commerce knowledge. The ideal candidate will be a seasoned e-commerce professional who understands Shopify inside out, can analyse data quickly, and translate insights into clear, actionable strategies that help brands grow. Location: Remote, UK-based. 🌴 Perks: Loads! Plus a free holiday every year! 💰 Compensation: £40,000 - £60,000 DOE 💼 Employment Type: Full-time What you'll get: • 🌴 Annual all-expenses-paid team holiday + regular meetups. • ☺️ A supportive, ambitious team who want you (and our clients) to win. • 💰 Monthly game show & employee of the month cash prizes. • 🚀 Your work will directly impact 8-figure brands and reach millions of customers. • 🦾 Weekly mentoring & experimentation sessions to sharpen your skills. • 💻 Bi-weekly training with subject experts across ecommerce. • 😎 Fully remote role (UK-based only). • 💷 £40,000-£60,000 DOE. What you'll be doing: You’ll be embedded in our retainer team, making sure every client gets the maximum value from their plan. • Run strategy and onboarding calls with clients (alongside account managers). • Analyse e-commerce performance data and proactively recommend improvements. • Use CRO and funnel optimisation experience to guide clients—even when full split testing isn’t possible. • Suggest and prioritise strategic changes for websites, landing pages, and funnels. • Create quarterly roadmaps to ensure retainer hours are always used on the highest-value work. • Provide training sessions for our AMs, designers, and developers to spread strategic best practice across the agency. • Act as a client success partner—ensuring clients feel supported, see results, and stay excited about working with us. • Contribute to leadership conversations and help shape how we deliver value at scale. What we're looking for: • Solid background in e-commerce strategy, CRO, and funnel optimisation. • Ability to diagnose site performance issues using GA4, heatmaps, and other tools. • Experience optimising landing pages and writing copy that converts. • Understanding of how media buying and traffic generation tie into overall e-commerce performance. • Strong communicator - comfortable leading calls, trainings, and workshops. • A proven track record of helping e-commerce brands grow (7–8 figures+ ideal). Agency experience is a bonus, but not required.