Ecommerce Trading Manager Location: Edinburgh Studio (Hybrid – work from home on Fridays) Type: Full-time, Permanent Salary: Competitive Closing Date: 29 August 2025 How to Apply: Please email info@kestin.co with a short introduction and CV. About the Role KESTIN, a modern menswear brand designed and developed in Scotland, is looking for a commercially-driven Ecommerce Trading Manager to take full ownership of our online sales performance. This is a standalone role in a lean but growing team. You’ll have direct influence over strategy, digital marketing, and customer experience — and the freedom to make a real impact from day one. If you thrive in a creative, entrepreneurial environment and love turning data-driven insights into measurable growth, this could be your next big move. Key Responsibilities Website Trading & Online Performance • Own the digital sales strategy and budget, working towards revenue, margin, and retention targets. • Plan and execute online promotions in line with trade and marketing calendars. • Monitor daily, weekly, and monthly performance, extract insights, and make recommendations. • Manage site updates and improvements in collaboration with third-party developers and internal teams. • Support the ecommerce roadmap and testing, focusing on optimising UI/UX and site functionality. • Collaborate with the retail and design teams on seasonal line planning, re-orders, and stock efficiency. Digital Marketing & CRM • Develop and manage CRM strategies across email, SMS, and loyalty programmes. • Oversee performance of the digital marketing agency and media planning. • Collaborate with creative teams to deliver campaigns, content, and paid social activity. • Optimise customer acquisition costs and drive profitable traffic. • Shape brand ambassador, influencer, and affiliate strategies in partnership with the creative team. Customer Experience • Continuously improve mobile and desktop UX to drive conversions. • Analyse customer behaviour and identify opportunities for improvement. • Liaise with customer service to ensure a seamless end-to-end online journey. Operations & Fulfilment • Line manage the Online Fulfilment Warehouse Assistant. • Conduct regular test orders and system checks to maintain efficiency and accuracy. Commercial & Strategic Input • Contribute to broader business planning and direction. • Provide clear reporting and insights to inform decision-making and cross-functional collaboration. The Ideal Candidate Will Have • 5+ years of experience in ecommerce, growth marketing, or digital retail (fashion industry preferred). • Expertise in Shopify, Klaviyo, and Shopify-integrated tools such as Zedonk. • Strong commercial awareness and data-driven decision making. • Proven ability to manage performance marketing campaigns and digital budgets. • Experience working across internal departments and with external agencies. • Highly organised, adaptable, and proactive problem-solving skills. • A keen interest in menswear and brand-building. • Confidence leading a team and contributing at strategic level. • A Bachelor’s degree (or equivalent experience). • Availability to work from the Edinburgh studio at least 4 days per week. Benefits • 30 days holiday per year (including Bank Holidays) • Hybrid working (Fridays from home) • Penfold pension scheme • Generous staff discount About Kestin KESTIN is a Scottish men’s clothing brand founded by designer Kestin Hare and based in his hometown of Edinburgh. The brand was created to redefine modern Scottish design, blending innovation with heritage and functionality. The company culture is dynamic and entrepreneurial, offering opportunities for impact, creativity, and growth. Kestin values collaboration, attention to detail, and a 360 approach to problem solving.