Central Employment are delighted to be working a market leading Online Retail organisation based near Newcastle city centre, as they look to appoint a DTC, data driven eCommerce Manager, to support there on-going growth and operational success. We’re looking for a results-oriented DTC Ecommerce & Trading Manager to lead and optimize my clients DTC eCommerce channels. This role is ideal for someone with a strong background in website management (especially Woo-commerce), digital merchandising, and online marketplace operations. Key Responsibilities of the DTC eCommerce & Trading Manager: • Oversee the day-to-day management and performance of there WooCommerce website. • Implement updates, troubleshoot technical issues, and liaise with external developers • Optimize site architecture, navigation, and UX to drive conversion rates and AOV. • Develop and execute trading strategies based on analytics, seasonal trends, and performance data. • Manage product launches, merchandising schedules, and promotional campaigns. • Monitor sales, margin, and stock availability to ensure optimal product placement and inventory levels. • Manage product listings, pricing, and promotions on third-party platforms - TikTok and Amazon • Optimize product pages for SEO and conversion on marketplaces • Track performance, ensure compliance with platform guidelines, and implement strategies for growth. • Monitor site analytics, user behavior, and KPIs to inform decisions. • Use insights to drive ongoing improvements in conversion, customer journey, and profitability. DTC eCommerce & Trading Manager: • 3–5 years of experience in eCommerce management, with a focus on DTC channels. • Hands-on experience managing Woo-commerce or similar eCommerce platforms. • Experience with tools like SEMrush, Hotjar, Klaviyo, or similar. • Proven track record of managing trading calendars, merchandising strategies, and online promotions. • Familiarity with online marketplaces (Amazon, TikTok) and their seller tools. • Proficient with Google Analytics, Excel, and eCommerce KPIs. • Strong understanding of UX/UI principles and conversion rate optimization. • Highly organized, analytical, and commercially minded. Desirable • Basic knowledge of HTML/CSS or WordPress development. • Passion for DTC brands and digital commerce trends