Email Marketing Manager This role is perfect for you if: • You’re looking for more ownership, responsibility, and strategic exposure • You're 1-3 years into your CRM/email marketing career • You’re frustrated by slow processes and too many layers of approval • You want your work to have a real impact, and to see results quickly • You’re commercially minded, self-driven, and eager to grow • You’re confident working with clients and decision-makers directly • You’ve already used Klaviyo extensively and can demonstrate strong, performance-driven results What Makes This Role Different • Work closely with decision-makers. No corporate maze, just a direct line to the people shaping strategy. Your input matters. • Grow faster. You’ll take ownership of full CRM strategies, not just small tasks. • Flexible work. Home office, café, or London, we care about results, not where you sit. What You'll Work On • Managing and optimising CRM programs for a portfolio of exciting clients • Building customer journeys, automation workflows, and email campaigns • Writing email copy and refining creative output to drive conversions • Using data and performance insights to guide strategy and improve results • Supporting implementation across channels (email, SMS, push, etc.) • Leveraging AI tools to boost quality and efficiency What We’re Looking For • You must have deep, hands-on experience with Klaviyo and a proven ability to drive results • You understand CRM is about delivering business value—not just sending nice emails • You’re confident writing and editing email copy for different brand voices • You can manage multiple client projects and stay highly organised • You’re comfortable guiding creative contributors to hit brand and performance goals • You’re fluent in English and confident communicating directly with clients • You’re already using AI tools to speed up, scale, or spark your work • Bonus: Experience with SMS or push marketing • Due to the high volume of applications, we will only be able to respond to individuals with the relevant experience •