Department: Support & Leadership Location: Global+ Compensation: $8.00 / hour Description About the Client Our client is a health-focused company delivering premium, doctor-engineered humidifiers designed for families and individuals seeking fresh, clean air. Known for combining sleek design with advanced sterilization and mold-resistant features, they aim to improve everyday well-being with easy-to-use, filter-free products. Their innovative air care solutions are trusted by medical professionals and loved by customers worldwide. Why does this role exist? This role supports the smooth operation of the executive office and the e-commerce store by managing calendars, communications, and project coordination. The assistant ensures the Shopify store is updated accurately and that quality assurance checks maintain a seamless customer experience. Hiring for this position enables the client to maintain operational efficiency, drive online sales, and deliver a polished brand experience. The Impact you’ll make Executive Support • Manage executive calendars, schedule meetings, and coordinate logistics. • Monitor inboxes and assist with communications and follow-ups. • Prepare meeting notes, presentations, and internal documentation. Shopify Store Management • Update product pricing, descriptions, and website content including headers and collections. • Conduct regular content audits and implement site-wide copy changes. • Use Shopify’s admin dashboard to create or modify pages and collections. Quality Assurance & Testing • Perform QA checks after product launches, price updates, or site changes. • Test customer journeys such as add-to-cart, checkout, and confirmation emails. • Identify and escalate bugs or UX/UI issues promptly. Coordination with Developers and Agencies • Serve as primary point of contact for developers, designers, and marketing partners. • Track open projects, requests, and deadlines using tools like Asana, Trello, or Notion. • Document and communicate requirements and QA feedback clearly. General Operations • Monitor store performance and flag irregularities. • Assist with pulling performance reports and customer data. • Help document SOPs and improve internal workflows. Skills, Knowledge and Expertise Required: • 2+ years in an executive assistant, e-commerce coordinator, or similar operations role. • Proven familiarity with Shopify or similar CMS/e-commerce platforms. • Experience with quality assurance testing in e-commerce environments. • Basic coding experience (HTML/CSS) to manage site updates. • Strong organizational and communication skills with high attention to detail. • WFH Set-Up: • Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up. • Internet speed of at least 40MBPS • Headset with an extended mic that has noise cancellation and a webcam • Back-up computer and internet connection • Quiet, dedicated workspace at home Your Superpowers: • Proficiency in Shopify admin and CMS management. • Ability to perform detailed QA testing and troubleshoot UX/UI issues. • Strong project management and documentation skills. • Effective communicator and collaborator across departments and external agencies. • Comfortable working independently in a fast-paced, remote environment. • Basic coding skills to edit website content and troubleshoot minor issues. You should apply if… • You thrive working at the intersection of executive support and e-commerce operations. • You enjoy managing multiple priorities and can maintain accuracy under deadlines. • You have a passion for technology and improving customer experience through quality assurance. • You are proactive, resourceful, and eager to contribute to a growing direct-to-consumer brand. • You are comfortable using project management tools and collaborating remotely. What to expect... Work Setup: • Remote position • Must have a reliable internet connection and a quiet workspace • Required to provide own computer with Intel Core i5 or something similar or higher operating system Working Hours: • 40 hours per week, Monday to Friday, 9 AM - 6 PM Central Time Compensation: • $8 per hour • No benefits package included Benefits