About the Role You’ll work closely with the founder across all areas of the business, from digital strategy and e-commerce to logistics, events and marketing, making this an exciting opportunity for someone eager to have a meaningful impact on a growing fashion brand. Key Responsibilities Digital Marketing • Manage all digital marketing channels, including: • Newsletter campaigns and flows (Klaviyo) • Paid ads and performance reporting (Meta/Google) • Influencer partnerships and seeding strategy • Support the implementation of the marketing calendar and product launches Customer Experience & Logistics • Oversee customer service communications to ensure a best-in-class brand experience • Liaise with our fulfilment centre to ensure smooth dispatch, inventory accuracy and logistics • Build out internal systems to improve operational efficiency E-commerce & Website • Maintain Shopify store, including product uploads, copywriting, and merchandising • Coordinate updates to product imagery and site UX • Work on integrating AI tools to enhance the customer journey, reduce bounce rate, and improve conversion Brand & Events • Assist with the planning, logistics, and execution of brand shoots, retail pop-ups, and community events • Help source venues, coordinate guest lists, and manage creative suppliers Qualifications • Proven experience in digital marketing (email, paid ads, influencer campaigns) with measurable results. • Proficient in Shopify and e-commerce best practices. • Strong copywriting skills with a luxury brand tone. • Experience in customer service and operational logistics. • Comfortable using analytics to optimise performance. • Skilled at coordinating shoots, events, and suppliers. • Familiarity with AI tools for marketing and UX is a plus. • Proactive, resourceful, and independent in a fast-paced environment. • Keen interest in the fashion industry and start-ups. Salary & Benefits: • Competitive salary and share options based on experience & targets. HYBRID ROLE, MUST BE BASED IN LONDON AND OPEN TO TRAVEL.