Dice is the leading career destination for tech experts at every stage of their careers. Our client, Kforce Technology Staffing, is seeking the following. Apply via Dice today! RESPONSIBILITIES: Kforce has a client in Plano, TX that is seeking a Group Product Manager - Omni Channels. Summary: As the Group Product Manager (GPM) for Omni Channels, you will lead the vision, strategy, and execution for delivering a seamless and integrated customer experience across all channels including web, mobile, in-store, contact center, and emerging platforms. You will manage a team of Product Managers and collaborate cross-functionally with engineering, design, marketing, operations, and customer service to deliver unified experiences that drive engagement, retention, and growth. Responsibilities: • Define and lead the product strategy and roadmap for omni-channel experiences aligned with business goals and customer needs • Manage and mentor a team of Product Managers, fostering a high-performance and customer-centric culture • Ensure integration and consistency across all digital and physical touchpoints • Partner with UX/design teams to develop intuitive and personalized customer journeys • Collaborate with engineering to prioritize and deliver features on time and at high quality • Utilize data and customer feedback to drive continuous improvement and innovation • Establish key KPIs and track performance across channels, driving ROI and customer satisfaction • Stay ahead of industry trends and emerging technologies (e.g., AI, chatbots, AR/VR, etc.) to inform product vision • Drive omni-channel personalization, loyalty integration, and unified messaging across platforms • Lead cross-functional alignment on omni-channel initiatives across marketing, CX, sales, and IT REQUIREMENTS: • Proven experience leading omni-channel product strategies and roadmaps across web, mobile, in-store, contact center, and/or emerging platforms • 3-5+ years of people management experience, including mentoring and developing Product Managers or product teams • Track record of delivering integrated and consistent customer experiences across digital and physical touchpoints. • Experience partnering with UX/design teams to build intuitive, personalized customer journeys • Strong experience collaborating with engineering, marketing, CX, sales, operations, and IT to deliver omni-channel initiatives • Must be data-driven, with the ability to establish KPIs, analyze performance, and use customer insights to drive product decisions • Experience delivering at scale, ensuring features are launched on time and with high quality • Knowledge of personalization, loyalty integration, and unified messaging strategies across channels • Technology acumen and familiarity with emerging technologies (AI, chatbots, AR/VR) and how they impact omni-channel customer experience • Demonstrated ability to drive innovation while aligning with business goals and staying ahead of industry trends The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions. Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.