About OMG Commerce, LLC OMG Commerce is a leading digital marketing agency specializing in driving growth through innovative, data-driven strategies in paid search, social media advertising, Amazon Advertising, and more. Our mission is to help our clients scale their businesses while delivering measurable, performance-driven results. Role Overview This role focuses on managing and growing client accounts by developing tailored strategies that align with client business goals. The Growth Strategist plays a key role in delivering performance insights, guiding client campaigns, and ensuring client satisfaction through proactive management. This role spans across multiple services, including Google Ads, YouTube, Meta, Email marketing, and Amazon brand growth, supporting long-term strategic growth for the agency’s Tier 1 eCommerce clients. This position is an excellent opportunity for someone with experience in paid search and digital marketing who is ready to contribute to client success and build a pathway toward strategic long-term partnerships. Key Responsibilities • Client Relationship Management: • • Act as the primary point of contact for a portfolio of clients, ensuring their needs are met and campaigns are aligned with their business objectives. • Build and maintain strong relationships with key stakeholders within client organizations, regularly providing updates and gathering feedback. • Collaborate with the internal team to deliver solutions that enhance client satisfaction and retention. • Strategic Planning and Execution: • • Develop and execute tailored digital marketing strategies for clients, focusing on campaign optimization and growth. • Work closely with internal specialists to ensure the successful implementation of client strategies, including paid search, social media, email, and Amazon Growth initiatives. • Support in the development of long-term roadmaps for client growth while handling the day-to-day execution of dedicated client strategies. • Performance Monitoring, Reporting and Analysis: • • Analyze campaign performance and provide actionable insights to clients, identifying areas for optimization and improvement. • Conduct regular performance reviews with clients, adjusting strategies based on data-driven insights to achieve desired outcomes. • Work with clients to apply the best methodology for creating and measuring KPIs, based on their specific business model, media mix and retail channels. Reports detailing performance metrics, progress toward goals, and recommendations for future actions. • Client Growth and Development: • • Identify opportunities to upsell or cross-sell OMG Commerce services to dedicated clients, helping them expand their digital marketing efforts. • Support efforts to scale client campaigns, working with internal teams to ensure campaigns are optimized for growth while managing risks. • Assist in preparing strategic presentations or pitches for clients looking to explore new opportunities or market expansions. • Collaboration and Team Support: • • Work closely with the Senior Growth Strategist and other internal teams, sharing client insights to improve service delivery and campaign results. • Lead cross-functional teams, providing guidance and support to ensure successful execution of marketing strategies. • Stay updated on industry trends and emerging digital marketing strategies to provide informed recommendations to clients. Required Skills And Qualifications • 3-5 years of experience in client strategy, account management, or a similar role within a digital marketing agency or related field. • Strong understanding of digital marketing channels, including paid search, SEO, and social media advertising. • Proven ability to develop and execute data-driven strategies that drive client growth and performance improvements. • Excellent communication and relationship-building skills, with experience managing multiple client accounts. • Proficiency with CRM systems (e.g., HubSpot), analytics tools (e.g., Google Analytics), and project management platforms (e.g., ClickUp, Basecamp or Asana). • Analytical mindset, with the ability to interpret data and present clear, actionable recommendations. Success & Key Performance Indicators (KPIs) • Performance & Delivery • Input goals • • Lead proactive client communications, including regular client meetings • Provide weekly updates showing how key client KPIs are trending • Output goals: • • Consistently hitting performance goals, specific to each account. • • Growth (ie: new customers) per client goals • Efficiency (ie: aMER or CAC) per client goals • Client /Stakeholder Impact • Input goals: • • Instigate and lead periodic strategic business reviews (SBRs) with clients. • Action appropriate plans based on Health Check status • Regularly assess client business and financial performance (e.g. P&L, contribution margin) • Output goals: • • Deliver strong client satisfaction scores (e.g. via NPS) • Achieve high client retention and account stability • Financial Impact • Input goals: • • Identify and recommend relevant new services for clients • Drive growth opportunities within current service areas • Output goals: • • Increase client lifetime value • Grow account revenue and expand overall revenue under management • Improve the ratio of client fee revenue to strategist salary • Team Collaboration • Input goals: • • Build and lead cross-functional account teams, ensuring clarity of roles and collaboration • Guide team members to apply their unique expertise effectively within each client engagement • Output goals: • • Each platform consistently meets channel-specific targets • Client accounts reach shared cross-channel goals • Growth in number of OMG services used per client • Growth & Development • Input goals: • • Run at least two internal knowledge-sharing sessions per year (e.g. Google Sync, Lunch & Learn) • Dedicate 4 hours/month to personal development (e.g. tools, frameworks, thought leadership) • Set and track progress toward individual performance goals • Output goals: • • Achieve goals defined in annual performance review • Demonstrate improvement in annual review scores year-on-year Technical Skills Key competencies & skills • Strong knowledge of Google Ads, YouTube, Meta, Email Marketing, and Amazon Growth initiatives. • Experience with Google Analytics, Looker Studio, CRM platforms (e.g., HubSpot), and project management tools. • Ability to build and execute multi-channel digital marketing strategies. Soft Skills • Proven ability to manage high-value client relationships. • Ability to translate complex performance data into clear, actionable insights. • Skilled in improving workflows, reporting structures, and cross-functional collaboration. • Ability to identify growth opportunities and mitigate risks. Preferred Experience • 3–5 years of experience in client strategy, account management, or digital marketing within an agency or eCommerce setting. • Strong background in paid search, social media advertising, Amazon, and marketplace growth strategies. • Experience with eCommerce brands, mid-tier clients, or high-growth digital marketing accounts. • Familiarity with the latest digital marketing tools and best practices. • Proven ability to effectively communicate with C-suite executives and directors, adapting tone and approach to suit senior stakeholders. • Skilled at proactively managing and communicating deadlines for project deliverables, action items, and next steps between clients and internal teams. • Strong relationship management and “bridge building” skills – able to foster trust, alignment, and collaboration across client and agency teams. What We Offer • Salary range: $60k - $100k based on experience • Competitive benefits package. • Opportunities for career development and growth. • A collaborative, innovative work environment. • The chance to work with a dynamic and diverse team dedicated to client success. OMG Commerce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.