Role: Head of Amazon & Marketplaces- Chesterfield Hours: 08:30am- 5pm Monday- Thursday with a 3pm finish on a Friday Benefits: • Holidays – up to a maximum of 30 + BH • Base - 20 for Marketing • Bonus holidays –will be awarded additional 5 days if full attendance in previous year, 4 if 1 day off, 3 if 2 off etc (re-calculated each year) • Service days –will benefit from an additional holiday day for each year of service, up to a maximum of 5 • Sick pay – after completion of 6 month probation period • Discounted staff sales • Auto enrol Pension • Death in Service 3x Salary • Hybrid working policy (WFH on Thursday / Friday allowed although in-person working preferred) • Early finish on the last Friday of the month – with BBQ, Pizza etc • On-site gym / weights room • Pool table • Free parking • Excellent facilities • Additional training and payments for First Aid, Fire Warden etc • Regular meals / events / nights out Position Overview: General Overview: Elevation Recruitment Group’s – Marketing Division are pleased to be working with a prestige award winning distributor, with a multi-brand portfolio range. We are seeking a commercially astute and strategic Head of Amazon & Marketplaces to lead, grow and optimise our Amazon presence across both the Vendor Central and Marketplace (Seller Central) models. Also responsible for other 3rd party marketplace platforms. This is a high-impact leadership role, responsible for shaping and executing the end-to-end Amazon strategy, managing a catalogue of over 2,500 products (Global Knives and other ranges), and driving revenue growth through operational excellence, strategic planning, and data-led decision-making. The ideal candidate will have a minimum of 5 years of direct Amazon experience, ideally across multiple product categories, and will be able to demonstrate a strong track record of significantly increasing Amazon and 3rd party marketplace platform sales through practical, measurable strategies. Responsibilities: Strategy & Growth • Develop and execute a comprehensive Amazon growth strategy across both Vendor Central and Marketplace models, with a particular focus on launching and growing the Global Knives range on Seller Central. • Develop and execute a comprehensive 3rd party marketplace growth strategy • Continuously analyse category trends, customer behaviour, competitor positioning and search rankings to identify opportunities for sales acceleration. • Set performance targets and KPIs; report on sales performance, traffic, conversion rates, and ad spend ROI. • Use tools such as Brand Analytics, Helium 10, or Jungle Scout to inform decisions on pricing, keywords, content optimisation, and sales performance. Catalogue & Product Management • Oversee the Amazon catalogue of over 2,500 products, ensuring accuracy and completeness of all listings (titles, bullet points, descriptions, A+ content, keywords, etc.). • Ensure discontinued products are delisted in a timely manner and new products are launched efficiently. • Work with product, design and content teams to ensure all assets (images, videos, copy, infographics) are optimised to Amazon’s best practices. Team Leadership & Collaboration • Manage and support a small team responsible for content creation, listing maintenance, stock accuracy, and order processing. • Provide clear direction, training and development to team members to continuously raise performance standards. • Collaborate with internal departments including logistics, marketing, finance and customer service to ensure alignment and consistency in Amazon operations. Operational Excellence • Ensure seamless execution of the Vendor Central model, including purchase order processing, chargeback reduction, and on-time fulfilment. • Build out and optimise the Seller Central marketplace model – set up infrastructure, processes, and fulfilment workflows (FBA and/or FBM). • Maintain accurate stock levels and minimise out-of-stock rates or excessive inventory holding. Advertising & Promotions • Own the Amazon Advertising strategy and budget across Sponsored Products, Sponsored Brands, and DSP (if applicable). • Run promotional campaigns (e.g., Deals, Coupons, Prime Day planning) to increase visibility and conversions. • Monitor and optimise ad performance for efficient spend and maximum ROI. Compliance & Brand Protection • Ensure brand guidelines and legal/compliance policies are followed across all listings. • Monitor for unauthorised sellers or MAP violations and liaise with Amazon to protect brand integrity. • Stay abreast of Amazon’s constantly evolving rules, fees, and algorithm changes. The ideal candidate would have: • Minimum 5 years’ hands-on experience managing Amazon Vendor and/or Seller Central accounts. • Proven ability to drive significant sales growth and improve profitability on Amazon through strategic planning and execution. • Strong commercial acumen – understands margins, demand forecasting, promotional mechanics, and contribution profit. • Experience managing a large and complex product catalogue (1,000+ SKUs). • Solid understanding of Amazon’s algorithms, keyword strategy, advertising solutions, and product ranking factors. • Experience managing and mentoring small to medium-sized teams. • Proficiency in Excel, data analysis tools, and Amazon-specific software (e.g., Vendor Central, Seller Central, Brand Registry, Advertising Console). • Exceptional project management skills with the ability to multitask and prioritise. Desirable skills: • Experience launching new products or brands on Amazon from scratch. • Previous exposure to global Amazon marketplaces (EU, US, etc.). • Experience of 3rd party marketplace platforms such as Wayfair, Tesco or others. • Knowledge of premium kitchenware categories a plus. • Familiarity with Amazon DSP or other advanced advertising techniques.