Head of Design – eCommerce 📍 Manchester (Hybrid: 1 day per week in office) | 💼 Permanent | 💷 Competitive Salary We’re looking for a Head of Design to lead a small creative team within a fast-paced, data-driven eCommerce agency. You’ll take ownership of all design delivery across a portfolio of clients, working on everything from high-performing Shopify storefronts to internal brand projects. With a small design team to manage, you’ll shape how design drives results, balancing hands-on design (around 60%) with leadership, mentoring and client-facing work. What you’ll be doing: • Leading, mentoring and scaling a multidisciplinary design team • Owning creative direction across client projects & internal brand assets • Turning CRO insights into high-converting designs across UI and UX • Guiding clients through discovery, scoping and design strategy conversations What we’re looking for: • 5+ years in UI/UX design • Leadership/mentoring experience in either agency or in-house settings • Strong balance of creative vision, user-first design thinking, and commercial awareness • Fast-paced mindset – comfortable moving quickly from concepts to delivery ✨ What’s on offer: • Hybrid: 1 day per week in Manchester office (team days & socials) • Flexible hours & clear career progression opportunities • Regular time off: quarterly Friday off + birthday off + extra annual leave with service • Company-wide bonus scheme 🚨 You must include a portfolio to be considered for this role