Verified Job On Employer Career Site Job Summary: Macy's is a well-established retail company with a rich history of over 160 years. They are seeking a Product Analyst to join their Analytics Team, responsible for providing analytic insights to enhance the customer experience and support product management and technology teams. The role involves designing experiments, analyzing data, and delivering actionable insights to drive business growth. Responsibilities: • Support Product Management, User Experience, & Technology teams in identifying opportunities to enhance site functionality and increase site conversion. • Develop measurement plans and Key Performance Indicators (KPIs) to assess the success of new enhancements and experiments on the site. • Collaborate with Marketing and Customer Insights to provide a customer-centric perspective to web and mobile app project analysis and insights. • Design experiments, validate test data, conduct analysis, and report results to measure the impact of functionality enhancements on site metrics such as traffic and conversion. • Communicate test results, insights, and actionable recommendations effectively. • Provide retrospective analysis on projects, collaborate with Product Management and Finance to provide metrics input, and assist in quantifying sales drivers from technology enhancements. • Collaborate with Marketing Systems to identify reporting requirements for new site functionality and assist in creating specifications for technology teams to implement correct analytics code. • Utilize analytics tools to address business inquiries and present findings to key decision-makers. • Produce ad hoc analysis to find opportunities to enhance the product roadmap. • Develop and publish reports and dashboards for internal customers. • Demonstrate full understanding and application of digital analytics tools to achieve business objectives. • Partner with technology teams to utilize in-house and third-party analytic tools effectively. • Assist in managing and documenting web analytics projects. • Support and train internal users on digital analytics tools. • Stay updated on trends and best practices in digital analytics and e-commerce. • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. • Maintain regular, dependable attendance and punctuality. Qualifications: Required: • Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. • 1-2 years of direct experience. • Must demonstrate proficiency in writing and troubleshooting SQL/GBQ queries. • Proficiency in analyzing data and drawing actionable insights to support decision-making processes. • Ability to effectively communicate technical information and insights to various stakeholders across different levels of the organization. • Capability to juggle multiple projects simultaneously, prioritize tasks, and adhere to timelines while ensuring quality deliverables. • Aptitude for collaborating with cross-functional teams, including Product Management, User Experience, Technology, Marketing, and Customer Insights, to achieve common objectives. • Capacity to think creatively, strategically, and technically to address challenges and identify opportunities for site enhancement and monetization. • Desire and ability to take ownership of products/projects, driving them from conception to execution while ensuring alignment with business objectives. • Familiarity with digital analytics tools and MS Office programs to effectively analyze data, generate reports, and develop dashboards for internal stakeholders, including proficiency with SQL queries. • Willingness to stay updated on emerging trends and best practices in digital analytics and e-commerce to enhance skills and knowledge in the field. • Flexibility to adapt to changing priorities and business needs in a dynamic environment. • Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. • Occasionally required to move about the workplace and reach with hands and arms. • Requires close vision. • Able to work a flexible schedule based on department and company needs. Company: Macy's is America’s store for life. The largest retail brand of Macy's, Inc. Founded in 1858, the company is headquartered in New York, New York, USA, with a team of 10001+ employees. The company is currently Late Stage. Macy's has a track record of offering H1B sponsorships.