Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Coupang is a rapidly growing e-commerce company dedicated to enhancing the customer experience. They are seeking a Product Analysis Specialist to join the Search and Discovery team, responsible for analyzing customer search behavior and providing actionable insights to improve search technology. Responsibilities: • Analyze search result to understand the customer intent, considering semantic and cultural context and suggest ways to express to improve item discovery • Find, document, and track numerous search defects (a case that search result does not satisfy customer intent) quickly • Analyze large scale data to suggest actionable insights for performance improvement • Design and develop core business metrics • Communicate findings to senior leaders and evangelize data-driven business decision Qualifications: Required: • Strong data-driven problem solving skills with focus on understanding the root causes • Bachelor’s degree in mathematics, statistics, computer science, or a related field • 2+ years of professional work experience in product analysis or quantitative data analysis • Strong written and verbal communications in both English and Korean languages • Proficiency in Microsoft Excel • Proficiency in writing queries via SQL • Experience with Microsoft Office Suite applications and Google Workspace • Capacity to work with different international time zones Preferred: • Proven track record of establishing mechanisms to streamline processes and establish structure. • Good understanding about how search system works • Basic to Intermediate language ability in Traditional Chinese Company: Coupang is an e-commerce platform that offers a wide variety of products, including apparel, electronics, and home goods. Founded in 2010, the company is headquartered in Seoul, Seoul-t'ukpyolsi, KOR, with a team of 10001+ employees. The company is currently Public Company. Coupang has a track record of offering H1B sponsorships.