Key Account Manager Have you got a proven track record of managing national multiples? Do you have extensive knowledge and experience in managing key retail chains? Can you proactively manage allocated accounts in order to achieve objectives & targets set? Macgregor Black are partnering with a Market Leading Manufacturer, on the search for a Key Account Manager. This is a permanent position which is Hybrid or On-site depending on location. As Key Account Manager you will be responsible for driving commercial performance within the Sales function. You will be a critical thinker who is dynamic and positive; your ideas and initiatives will contribute to the success of the team and the company. Excellent organisational, analytical, numerical and problem-solving skills are critical to the role. A previous experience within the DIY, Retail, Hardware and or wider trade space is preferred. Key Responsibilities • Build and maintain strong customer relationships, understanding commercial drivers, category dynamics, and challenges to enhance satisfaction, secure loyalty, and drive profitable growth. • Develop and implement territory/account business plans aligned with company strategy, converting them into measurable sales and margin performance. • Provide training and support on products to ensure customers understand features, benefits, and correct usage, improving safety, compliance, and productivity. • Take responsibility for achieving sales targets, margin goals, and related KPIs. • Analyse market trends, competitor activity, and customer preferences to identify opportunities and mitigate risks. • Monitor and report on sales, marketing activities, and account performance; provide timely insights and feedback to management to support strategic planning and budgeting. • Ensure accurate forecasting, stock availability, and promotional readiness to minimise risk and maximise sell-through. • Leverage internal and external data to inform account strategies, track growth levers, and drive continuous improvement. What are we looking for? • Strong Key Account Management and consultative selling skills. • Knowledge of B2B/B2C e-commerce channels and platforms. • Excellent communication and influencing skills across all business levels. • Strong time management and ability to prioritise in fast-paced environments. • Data-driven, analytical approach with ability to generate actionable insights. • Skilled in lead management and opportunity follow-up • Clear and compelling presentation of complex data and commercial insights. • Collaborative, adaptable team player with sound negotiation skills. • Commercial acumen with proven track record of delivering against sales and profitability targets. Competitive salary + benefits. Please contact Lewis Millican for further information.