A leading importer in the luxury goods space, supplying top-tier retailers across the US, are looking for a Key Account Manager to manage and grow their relationships with major retail partners including Home Depot, Lowe’s, Amazon, and others. This is a strategic, hands-on role focused on revenue growth, operational efficiency, and customer relationship management across key accounts. Key Responsibilities • Work on key national accounts, including Home Depot, Lowe’s, Amazon, Wayfair, and similar. • Manage all aspects of customer relationships, including product listings, pricing, promotional planning, and issue resolution. • Work within retail and marketplace backend systems (e.g. Vendor Central, supplier portals) to manage compliance, content, and reporting. • Collaborate with internal teams across sales, operations, product, and marketing to ensure high service levels and account performance. • Analyze account performance data to identify growth opportunities, manage margins, and improve product placement. • Commercial planning for key accounts, including product launches, forecasting, and account-specific strategies. Requirements • Experience managing large retail or marketplace accounts in a Key Account, Channel, or National Account Manager role. • Strong track record working with Home Depot, Lowe’s, Amazon, and similar accounts. • Hands-on experience with retail/marketplace backend systems and portals. • Strong customer relationship and negotiation skills. • Familiarity with eCommerce platforms such as Shopify and product content tools like Salsify.