Job Title: Group Product Manager – Omni Channel Location: Plano, TX (onsite 5 days/week) – Relocation provided for right candidate Job-Type: FTE Salary Range: $140K – $160K Position Overview: We are seeking a Group Product Manager (GPM) for Omni Channels to lead the vision, strategy, and execution of seamless customer experiences across web, mobile, in-store, contact center, and emerging platforms. This leader will oversee a team of Product Managers and Product Owners, driving omni-channel consistency, personalization, and innovation. The ideal candidate brings a strong e-commerce and retail background, thrives in a hands-on leadership role, and can balance strategic vision with day-to-day execution in a growing organization. • Duties & Responsibilities: • Define and own the omni-channel product strategy and roadmap aligned with business goals and customer needs. • Lead, mentor, and grow a team of Product Managers and Product Owners supporting platforms across different business lines. • Drive unified customer journeys and personalization across digital and physical touchpoints, including loyalty and rewards programs. • Collaborate cross-functionally with engineering, UX/design, operations, marketing, and CX teams to deliver seamless experiences. • Use data-driven insights (including querying and A/B testing) to guide prioritization and continuous improvement. • Ensure successful delivery of platform transitions and enhancements, particularly around Salesforce and mobile app growth. • Build strong stakeholder relationships across the organization, earning trust and alignment. • Stay ahead of industry trends in e-commerce, retail, and omni-channel experiences to push innovation forward. • Required Experience & Skills: • Proven experience in e-commerce and retail product management, ideally with Salesforce Commerce Cloud. • Strong leadership skills with experience managing PMs/POs and fostering a growth-oriented, collaborative culture. • Hands-on mindset: comfortable rolling up sleeves, diving into data, and solving problems directly. • Ability to query and analyze data independently; familiarity with A/B testing methods. • Track record of delivering customer-facing digital products that integrate with supply chain, pricing, and operational systems. • Excellent communication, collaboration, and stakeholder management skills. • Cultural fit: hungry, motivated, hands-on leader who inspires and mentors teams. • Nice to Have Experience: • Experience in retail, consumer goods, consumer financing, or loyalty/rewards. • Exposure to mobile app product development and omni-channel personalization. Employment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directly (we are not open to contract or “corp to corp” agreements).