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Samsung Electronics America

Manager, eCommerce - SCM (Supply Chain Management)

This role is for a Manager, eCommerce - SCM in Plano, TX, focusing on demand and supply planning for mobile products. Requires 6+ years in Supply Chain Management, advanced Excel skills, and experience in Consumer Electronics. Permanent position with competitive pay.
🌎 Country
United States
🏝️ Location
On-site
📄 Contract
Full-time
🪜 Seniority
Mid-Senior level
💰 Range
Unknown
💱 Currency
$ USD
💸 Pay
Unknown
🗓️ Discovered
August 28, 2025
📍 Location detailed
Plano, TX
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🧠 Skills
#CSS #Inventory Management #Promotions
Role description
Position Summary Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations. People | Excellence | Change | Integrity | Co-prosperity The Samsung direct-to-consumer ecommerce team is looking for a Manager of SCM to drive both short term and long term Demand and Supply planning for Mobile Experience business. This candidate will play a critical role and responsible to manage weekly/monthly/quarterly sales forecast with high accuracy and develop supply plan (Sellout and Sellin AP1 and AP2) based on Ecommerce sales drivers, promotional analysis and using category specific business knowledge. He/she will also be responsible to manage overall SCM including S&OP confirmation, aging, inventory management, backorders, buy box management, and manage weekly/monthly execution to achieve revenue targets. The individual is expected to be hands-on to prepare Sales forecasting, sku level sellout and sellin forecast, using Ecommerce sales drivers (Traffic, conversion rate), and promotions, build supply plan and manage PSI (Production, Sales and Inventory). He/She will closely work with category managers to develop the forecasts and build supply plan and work with business planning team to plan/manage monthly target plans. The candidate also leads the communication with Central SCM and BizOps to secure supply by confirming production plans and to manage inventory. The Manager is responsible to achieve target forecast accuracy, ensuring supply for monthly revenue target and maintain optimal inventory. A successful candidate is highly analytical with critical thinking skills and business savvy, be adaptive and able to work cross functionally to influence sales and operations teams working towards a common goal in a highly matrixed, fast pacing organization. The position is located in Plano, TX. Role And Responsibilities Role & Responsibilities • Manage weekly/monthly/quarterly sales forecast for both demand and supply (Sellout and Sellin AP1 and AP2) for all Mobile business categories • Use Ecommerce sales drivers (Traffic/CVR) and promotions to develop the forecasts • Lead, own and manage PSI and S&OP • Own Buy box management with ecommerce Ops tools • Lead Supply Chain Planning to ensure adequate supply and no excess supply by ensuring sku level mix • Inventory planning and management • Manage Aging by accurately forecasting, tracking aging and working with Category Management to build programs to clear aging • Drive Supply Chain transition and transformation to effectively integrate demand and supply and financial targets • Significantly improve planning process by integrating demand plan, supply plan, financial outlook and target plan for a long-term sustainable business • Define the gap vs the target/management plan and work with CMs to drive gap closures • Work with Category Management, Finance and Operations team • Hands-on to work on forecasting, gap analysis, presentations and Promotional analysis Minimum Qualifications • Bachelor’s degree in Business/Economics/Supply Chain/Finance, or in math/analytics/engineering is required. STEM qualified. • Master’s in Business Analytics or MBA would be a plus • 6+ years of experience in Supply Chain Management building sales forecasts and managing supply chain PSI • Hands-on with advanced excel with attention to detail to integrate complex data to build forecasting and to perform analysis. Ability to handle multiple complex excel files is a must. • Hands-on to build forecasting, pricing and promotional analytics is needed (not based on system forecasts or customer forecasts, but experience in building bottoms-up forecasts) • Managing complex PSI files with attention to detail • Cross functional leadership experience of owning Sales Account Supply Chain Operations and represent sales team • Creative thinker with excellent business acumen, analytical skills and experience with statistical modeling • High level of confidence, integrity, enthusiasm, executive presence that fits a fast-paced, energetic and proactive organization • Adaptability, using advanced preparation to quickly pivot throughout the week • Experience of working with Consumer Electronics, Telecom, Technology and/or Retail industry is strongly preferred. Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/ Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/ Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance. Skills And Qualifications • Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here. At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities. • Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.