Role: Manager - Network planning & Process Excellence Location: Dubai, UAE Reports to: Lead- Network Design & Process Excellence About STYLI STYLI is an e-commerce brand founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps. Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI has quickly become a dominant force in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India. What you’ll do: The Manager - Network planning & Process Excellence will be a key enabler of operational excellence at Styli. This role is responsible for designing and implementing scalable, efficient, and tech-enabled processes across the supply chain—including First Mile (vendor to FC), Fulfilment Centres (FC) and Last Mile delivery. The role requires high process orientation, analytical capability, and cross-functional coordination across Product, Tech, and Operations. 1. Process Design & Standardization • Design detailed SOPs for all major supply chain functions: • Vendor onboarding & first-mile pickups • Inbound & outbound FC operations • Last-mile delivery and returns management • Create workflows and business rules that optimize speed, cost, and accuracy. • Benchmark best practices across the industry and implement continuous improvements. 1. Project Leadership • Own and drive new operations initiatives (e.g., automation rollout, packaging optimization, order routing logic). • Lead end-to-end lifecycle of operational projects: • Problem identification → BRD creation → Solution design → Pilot → Full rollout • Prepare Business Requirement Documents (BRDs) with clear business logic, flow diagrams, and edge-case handling. 1. Tech & Product Collaboration • Translate business process requirements into detailed BRDs for Product & Tech teams. • Work closely with developers and PMs through agile cycles to ensure correct implementation. • Support UAT and post-release validation. 1. Implementation & Training • Partner with FCs, vendor managers, and last-mile leads to roll out new processes. • Conduct SOP trainings, prepare process handbooks, and drive change management. • Build a strong audit & governance mechanism to ensure process adherence. 1. Performance Monitoring & Optimization • Set up dashboards and KPIs to track performance of newly implemented processes. • Identify process gaps and run structured RCA and improvement loops. What you’ll need? • 7-10 years of experience in supply chain / ecommerce operations/process excellence • Strong understanding of e-commerce logistics: FC, First Mile, Last Mile • Experience creating SOPs and BRDs for operational processes • Project management skills—planning, execution, cross-functional alignment • Excellent problem-solving, documentation, and communication skills • Excellent in MS power point and excel • Exposure to warehouse automation, last-mile tech platforms, or TMS/WMS implementations • Lean/Six Sigma certification • Experience working with cross-border operations or in GCC markets