Marketplace Manager - UK Remote or Hybrid Description PetLab Co. is the world leader in the DTC pet supplement market with 50%+ market share, 9-figure revenue, and rapidly growing globally. We are looking for a dynamic, mid-level Marketplace Manager to join our fast-paced Growth team. In this role, you’ll work across our most important online retail channels: Amazon, Walmart, and Chewy, to deliver growth, optimise performance, and elevate operational excellence. You'll partner with key stakeholders across marketing, operations, customer service, and leadership to execute strategy, launch new initiatives, and ensure a seamless brand presence on all marketplace platforms . We’re looking for someone highly analytical, commercially driven, and obsessed with testing and learning. You’ll be instrumental in helping PetLab Co. become a category-defining brand across third-party marketplace s. Key responsibilities inclu • de:Driving sales performance through strategic marketplace optimisat • ionLeading A/B testing and CRO experiments to enhance performa • nceManaging projects aligned with marketplace growth and execut • ionCollaborating with cross-functional teams to deliver unified go-to-market experien • cesLeveraging data to identify opportunities and make informed decisi • onsServing as the main point of contact with marketplace reps to strengthen partnersh ips Who Will You Report I nto?Hi, I’m Tom Abbott, Head of Marketplaces at PetLab Co. As we expand our brand presence globally, this role is critical to driving our performance across leading marketplaces like Amazon, Chewy, and Walm art.You’ll work closely with me on executing marketplace strategy, building relationships with key partners, and optimising channel performance. I’m looking for someone who’s hungry to learn, unafraid to dive deep into data, and proactive in solving problems. If you’re excited by fast growth, autonomy, and the opportunity to impact a 9-figure business, this is the role for you. Ideal Candidate Pr • ofile2+ years of experience managing marketplaces (Amazon required) for a DTC brand, agency, or st • artupHands-on knowledge of retail media, Amazon Seller Central or Vendor Ce • ntralStrong analytical mindset; confident in interpreting performance data and making optimisation deci • sionsComfortable running CRO tests and analysing me • tricsHighly organised with experience managing multiple projects, deadlines and initia • tivesEntrepreneurial spirit and a growth mindset & thrives in ambiguity and fast-paced environ • mentsPassion for pets and a love for driving re sults Company Culture & Work Environment PetLab Co. is a data-driven, results-oriented environment where collaboration, curiosity, and ambition are celebrated. We believe the best ideas win, no matter where they come from. We work fast, move faster, and reward those who deliver meaningful i mpact.You’ll join a team that v • alues:Autonomy and accounta • bilityCross-functional te • amworkContinuous learning and experimen • tationPet-obsessed, positive energy Responsibilities Br • eakdown30% Strategy & Optimisation - Owning channel performance metrics, analysing sales data, and proposing tests to improve KPIs, including driving external traffic to the • channel25% Execution & Operations - Managing listings, product updates, and campaign rollouts across pl • atforms20% Data & Reporting - Monitoring dashboards, performance trends, and competitor a • ctivity15% Relationship Management - Acting as liaison with Amazon, Chewy, and Walmart reps, ensuring best-in-class partner • support10% Cross-functional Collaboration - Working with creative, customer service, and logistics teams to drive coordinated marketplace perf ormance Requ • irementsMinimum 2 years’ experience in marketplace/eCommerce roles, with strong exposure t • o AmazonExperience in DTC, subscriptions, or performance marketing envi • ronmentsComfortable in a hybrid setup, working 2 days/week in our L • ondon HQStrong verbal and written communicatio • n skillsProven problem-solver with strong attention t • o detailProject management capability — experience juggling multiple initiatives simult aneously Benefits &a • mp; PerksPrivate Health Care through • VitalityGenerous Annual Leave - 28 days + public and bank • holidaysFlexible Working Hours – We focus on results and trust people to manage their time, whether working from home, while travelling, or in th • e office!Help@Hand – Employee Assistance • ProgrammeRoyal London Pension Scheme – We offer a workplace pension scheme with one of the UK’s leading providers of group pensions. With an employer contributi • on of 5%!Enhanced Maternity / Paternity / Adoption Leave – because time with new family members is i • mportant!Nursery Salary Sacrific • e Scheme Generous Learning and development budget – We always want you to keep • learning.Puppy Therapy – working in partnership with Paws in Work to provide a boost of oxytocin twic • e a year.Generous Learning and development budget – We always want you to keep • learning.Free breakfast, fruits and snacks – refuel and revitalise with free munchies in th • e office.Working Environment – dogs are • welcome!Life Assurance – In the event of your death, while employed by us, your chosen beneficiaries will be provided with a tax-free lump sum equivalent of four times your basi • c salary.Discount Vouchers & Gym Memberships – get discounts at a whole range of retailers and gym memberships through our provider, • WellHub.Electric Vehicle Scheme – Employees sacrifice salary in return for a new electric car, typically saving 30-40% of costs through income and tax and national i • nsurance.Give Back Day – An extra day off in the year to volunteer plus a £50 contribution to your chosen • charity.Health Cash Benefit – We offer the bronze package with enables you to claim a certain amount of cashback when you pay for something that is health related, i .e dental Diversity & Inclusion Statement PetLab Co. is an equal opportunity employer that is committed to diversity and inclusion. We encourage all applications irrespective of gender, race, sexual orientation, religion, age, nationality, marital status, and disability. We believe that diversity is at the heart of innovation and we welcome passionate candidates from all backgrounds. Come join the family and see for yourself!