KNS BRANDS Journee – We are dedicated to making the search for the perfect shoe effortless, empowering and celebrating women at every step. At the heart of our mission is the creation of footwear that seamlessly blends style and fit, honoring each moment and milestone. Taft – Combines intentional design and a discerning eye to create footwear that stands out. Our ethos, “Boots & Shoes for the Bold,” speaks to our core belief in bold vulnerability—the courage to show one's true self, in all its unique glory, to inspire collective boldness. Vance – Always delivering effortless style, all-day comfort, and unmatched wearability. Birdies – A community-driven brand created for chic, comfort-obsessed women. Birdies blends luxurious materials with comfort-first design to create flats, slides, sneakers, and sandals that never compromise. Our mission goes beyond footwear—we’re here to lift women up, one stylish step at a time. Join us as we redefine what it means to find the perfect shoe. Role Summary: We are looking for a highly skilled eCommerce Marketplace Manager to join our team. This role will focus on handling and optimizing our Marketplace presence in the US market, driving sales, and improving customer experience on the platforms. This position will report directly to the VP of Sales and work closely with the eCommerce and sales accounts teams. The ideal candidate will possess extensive experience in Amazon and Marketplace operations and a deep understanding of eCommerce standard processes, with a confirmed ability to implement strategies that drive growth. Key Responsibilities: Amazon Operations Management: • Handle daily operations on Amazon for the US market, including product listings, inventory management, and order fulfillment to ensure optimal performance. • Collaborate with cross-functional teams and lead to implement standard processes in product assortment and merchandising strategies. Sales Strategy Development: • Assist in developing and implementing sales strategies for Amazon, focusing on revenue growth and market share expansion in both regions. • Conduct regular analysis of sales performance, identifying trends and opportunities for improvement. Performance Monitoring: • Track key performance indicators (critical metrics) related to Amazon sales, customer engagement, and operational efficiency. • Prepare and present performance reports to senior leadership, offering actionable insights and recommendations. Promotional Campaign Management: • Develop and implement promotional campaigns and pricing strategies to drive traffic and conversion rates on Amazon. • Coordinate with marketing teams to align promotional efforts across digital channels. Compliance and Reputation Management: • Ensure compliance with Amazon's policies and best practices to maintain a positive brand reputation. • Monitor customer feedback and reviews on Amazon, implementing strategies to improve customer satisfaction and loyalty. Market Research and Competitive Analysis: • Stay informed about industry trends, competitor activities, and changes in Amazon policies to ensure competitiveness. • Utilize market insights to inform product development and marketing strategies. Cross-Functional Collaboration: • Work with teams across the organization to optimize digital marketing efforts, including media, SEO, social media, affiliate marketing, and Amazon merchandising. Job Qualifications • Education: Bachelor’s degree in business, Marketing, or a related field. • Experience: • 5+ years of experience in eCommerce management, with a focus on Amazon operations. • Demonstrated success in driving sales growth and managing Marketplace-specific initiatives. • Technical Skills: • Proficiency in Amazon Seller Central and eCommerce analytics tools. • Familiarity with digital marketing strategies, including SEO and PPC, to enhance product visibility. • Leadership Skills: • Excellent interpersonal and communication skills, capable of collaborating with diverse stakeholders. • Analytical Skills: • Strong analytical skills, with the ability to interpret data and derive actionable insights. • Problem-Solving Abilities: • Proactive approach to identifying challenges and implementing effective solutions. Benefits: PTO and Work-Life Balance: At KNS International, we know the importance of recharging and spending time away from work. We offer generous Paid Time Off (PTO), 17 paid holidays, and a flexible work environment that supports balance. Our culture is built around fostering an environment where creativity thrives, and team members feel valued. Healthcare: Comprehensive medical, dental, and vision coverage are provided to ensure you and your family are taken care of. We also offer short-term and long-term disability plans, along with maternity and parental leave. Retirement: Plan for your future with our 401(k) program, including employer matching to help you meet your retirement goals. Plus, you'll be immediately vested. Perks and Wellness: We provide a variety of wellness initiatives, including free gym memberships, monthly massages, and access to Impact Suites for mental health support. Employees enjoy a fully stocked kitchen with snacks and drinks, recreational areas for breaks, and a dog-friendly workspace. Plus, you’ll receive free shoes and discounts through our employee purchase program. Growth and Development: We believe in rewarding talent and encouraging growth. Join a collaborative environment that values innovation and provides ample opportunities to advance your career. Diversity & Inclusion Vision Statement We are committed to creating an inclusive environment that welcomes and values the differences among all our associates, customers, suppliers, and the communities in which we live and conduct business. We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.