Job Summary: To lead the digital transformation and growth of our parts and service business. This role will be responsible for developing and executing a comprehensive e-commerce strategy that enhances customer experience, drives online sales, and integrates seamlessly with our broader aftermarket operations. Key Responsibilities Strategic Leadership • Develop and execute the e-commerce strategy for vehicle sales, parts, and services. • Align digital initiatives with overall business goals and dealership operations. Platform Management • Oversee the performance and optimization of e-commerce platforms (e.g., dealer websites, third-party marketplaces). • Ensure seamless integration with CRM, inventory, and payment systems. • Oversee the development, optimization, and maintenance of the e-commerce platform (e.g., Shopify, Magento, Salesforce Commerce Cloud). • Marketing & Conversion • Collaborate with marketing teams to drive traffic through SEO, SEM, email campaigns, and social media. • Optimize product listings, pricing, and promotions to increase conversion rates. • Analytics & Reporting • Monitor KPIs such as traffic, conversion, cart abandonment, and customer retention. • Use data to identify trends, improve UX/UI, and inform strategic decisions. • Team & Vendor Management • Lead cross-functional teams including digital marketing, IT, and customer service. • Manage relationships with third-party vendors and technology partners. • Customer Experience • Ensure a frictionless online shopping experience from browsing to checkout. • Implement personalization strategies and post-sale engagement tools. Basic Qualifications • Bachelor’s degree in Business, Marketing, or related field • 10+ years of experience in e-commerce/websites, with at least 3+ years in the automotive sector • Strong understanding of automotive retail operations and digital transformation • Proficiency in platforms like Shopify, Magento, or proprietary dealer systems • Analytical mindset with experience in Google Analytics, CRM tools, and A/B testing • Excellent leadership, communication, and project management skills Preferred Experience • Familiarity with dealership management systems (DMS) and inventory feeds • Experience with omni-channel retail strategies and mobile-first design • Knowledge of compliance and data privacy regulations in automotive e-commerce • MBA Our Benefits — Designed With You In Mind Comprehensive Health & Well-being Coverage From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Generous Paid Time Off We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We Help You Plan For The Future With • An employer match on contributions to your 401k, Roth, and Catch-Up plans • An employer contribution, even if you don’t contribute Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind. Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products. Support for Your Growth and Giving Back We believe in investing in your future and your passions: • Tuition reimbursement • Student loan refinancing programs • 18 paid volunteer hours each year to make a difference in your community And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work. At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. We believe that diverse teams reflect our identity as a global company, enabling us to better address the evolving needs of our customers and care for our future. EOE / Disability / Veteran