📍 Location: Remote About Us We’re a fast-growing e-commerce brand with a lean, creative team driving rapid expansion. Our mission is to deliver products that customers love while building a company culture rooted in innovation, ownership, and continuous improvement. We work with in-house talent and trusted external partners across creative, marketing, and customer support and now we’re looking for an Operations Manager to take us to the next level. 🚀 The Role As our Operations Manager, you will be the engine that keeps the company running smoothly day-to-day. You’ll design and refine processes, streamline communication across teams, and ensure projects are delivered efficiently and on time. This role is perfect for someone who thrives on structure, problem-solving, and driving results in a fast-paced environment. 🔑 What You’ll Do 🗂 Own and optimise operational processes across the business (e-commerce, marketing, creative, customer support). 🤝 Act as a key link between leadership, internal team members, and external agencies/contractors. 📊 Manage projects end-to-end: planning, execution, deadlines, accountability. ⚙️ Build systems for efficiency: from reporting dashboards to SOPs to workflow automation. 📈 Track performance metrics and provide insights for data-driven decisions. 🧩 Anticipate challenges and proactively solve problems before they escalate. 💡 Support the CEO in strategic initiatives and act as a trusted right hand for scaling operations. 🎯 What We’re Looking For ✅ 3+ years experience in operations, project management, or a similar role (e-commerce/D2C experience is a big plus). ✅ Strong organisational and process-building skills. ✅ Excellent communication and people skills, you’re the kind of person who keeps everyone aligned. ✅ Comfortable working with remote, global teams across multiple time zones. ✅ Tech-savvy and resourceful (experience with tools like ClickUp, Asana, Notion, Slack, G-Suite, Shopify, or similar). ✅ Proactive, adaptable, and excited by the pace of a high-growth company. 🌍 Why Join Us? 🚀 Be part of a fast-growing e-commerce brand at an exciting stage of expansion. 🏆 Work directly with leadership and make a visible impact on the company’s future. 💻 Enjoy flexible remote work with a collaborative, international team. 📈 Opportunity for growth and career progression as we scale. 📩 How to Apply If this sounds like the challenge you’re ready for, we’d love to hear from you! Apply with your CV and a short note on why you’d be a great fit.