About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations. • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed. • Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership. • Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market. About the role: We are seeking a strategic and detail-oriented Principal Product Operations Manager who will be responsible for launch readiness and will lead cross-functional planning and execution of product and feature releases. This individual will coordinate all go-to-market (GTM) readiness activities, align stakeholders across departments, and ensure smooth, timely, and successful market entry. Responsibilities: Pricing Strategy & Readiness • Collaborate with Product and Finance teams to define pricing models for new products or features. • Ensure pricing strategy is aligned with business goals and market conditions. Coordinate readiness of pricing-related systems (e.g., billing, quoting tools). • Ensure clear internal communication and documentation of pricing changes ahead of launch. Program & Project Management • Own the end-to-end launch readiness process for product releases or initiatives. • Define project scope, timelines, milestones, and success metrics. • Drive weekly readiness reviews with stakeholders; escalate risks and resolve blockers. • Create and maintain project documentation, dashboards, and status reports. Cross-functional Coordination • Collaborate and enable Product, Marketing, Sales, Customer Success, Legal, Support, and Ops teams on launch deliverables. • Ensure all teams are informed, accountable, and prepared ahead of launch via consistent communication and feedback loops. • Track progress on readiness checklists including training, collateral, messaging, FAQs, etc. Risk & Issue Management • Identify potential risks to launch timelines or quality, establish escalation paths and proactively mitigate issues. • Serve as the single point of contact for tracking and resolving launch blockers. Operational Excellence • Build and refine scalable launch frameworks, playbooks and SOPs for structured repeatable processes. • Establish KPIs and post-launch retrospectives to drive continuous improvement. Skills & Qualifications: • 7+ years of experience in project management, program management, product operations, or GTM operations. • Proven track record of managing complex, cross-functional product or feature launches. • Strong understanding of product lifecycle and go-to-market strategies. • Excellent communication, stakeholder management, and organizational skills. • Prior experience working with functions like pricing, finance, and similar cross-functional teams as a strong plus. • Familiarity with Asana Tech stack like Jira, Jira Product Discovery and Confluence. • PMP, Agile, or SCRUM certification. • Highly proactive, structured thinker, and problem-solver. • Comfortable navigating ambiguity and driving alignment across functions. • Experience in fast-paced SaaS or tech environments. Benefits: • Unlimited Paid Time Off • Paid Holidays and Floating Holidays • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance • 401k with Employer Match • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization • Paid Parental Leave Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.