Req142068 Position Purpose We are seeking an experienced E-commerce Platform Architect to drive the technical vision and architecture for a high-traffic e-commerce website. This role is for a hands-on leader with extensive experience designing, implementing, and optimizing scalable e-commerce platforms in cloud environments, specifically Google Cloud Platform (GCP). The ideal candidate will possess a blend of technical expertise, leadership, and innovation to ensure our platform delivers exceptional performance, user experience, and integration of cutting-edge technologies. Technical Vision And Leadership • Lead the design and development of a robust and scalable e-commerce platform, ensuring it can handle high volumes of transactions (10,000+ TPS). • Develop a long-term architectural strategy that balances immediate project goals with future scalability. • Partner with cross-functional teams to integrate core business requirements into technical solutions. Cloud Architecture (GCP) • Leverage Google Cloud services (e.g., Compute Engine, Cloud Storage, BigQuery) to build and optimize platform infrastructure. • Design and implement highly scalable microservices, containerized deployments using Kubernetes, and serverless computing where necessary. • Ensure that the architecture adheres to high availability, performance optimization, and cost-efficiency standards. Machine Learning Integration • Collaborate with data scientists to integrate ML models (e.g., personalized recommendations, search optimization) into the e-commerce platform. • Utilize tools such as BigQuery to manage large datasets for customer insights, marketing strategies, and performance analytics. Scalability And Performance Optimization • Architect solutions that can handle traffic spikes, high transaction volumes, and scale to support future growth. • Implement strategies for performance monitoring, logging, and real-time analytics to ensure site reliability and optimal user experience. Cutting-edge Technology Adoption • Continuously research and implement new e-commerce, cloud computing, ML/AI, and chatbot technologies to improve the platform's functionality and performance. • Stay up-to-date with technical trends and ensure our systems remain competitive in terms of efficiency, speed, and innovation. Chatbot And Agent Framework Integration • Lead the development and deployment of chatbot solutions to enhance customer service and interaction on the platform. • Optimize conversational AI and agent-based frameworks for seamless integration with other components of the e-commerce system. Collaboration And Communication • Collaborate closely with product managers, developers, and other stakeholders to translate business goals into a technical roadmap. • Provide mentorship and technical guidance to development teams, fostering a culture of innovation, learning, and collaboration. Key Responsibilities • 70% Delivery & Execution • Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions • Documents, reviews and ensures that all quality and change control standards are met • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases • Writes custom code or scripts to do "destructive testing" to ensure adequate resiliency in production • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively • Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment • Identifies product enhancements (client-facing or technical) to create a better experience for the end users • Identifies unsecured code areas and implements fixes as they are discovered with or without tooling • Identifies, implements, and shares technical solutions that can be used across the organization • Creates and architects foundational code elements that can be reused many times by a product • Creates meaningful architecture diagrams and other documentation needed for security reviews or other interested parties • Defines Service Level Objectives for product to constantly measure their reliability in production and help prioritize backlog work • 20% Support & Enablement: • Fields questions from other product teams or support teams • Monitors tools and participates in conversations to encourage collaboration across product teams • Provides application support for software running in production • Proactively monitors production Service Level Objectives for products • Works with vendors and the open-source community to help identify and implement feature enhancements in software products • Works with other product teams to create API specifications and contracts for shared data • Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing • Triages high priority issues and outages as they arise • 10% Learning: • Participates in and leads learning activities around modern software design and development core practices (communities of practice) • Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations • Attends conferences and learns how to apply new technologies where appropriate Direct Manager/Direct Reports • Typically reports to the Software Engineer Manager or Sr. Manager, Technology Director or Sr. Director. Travel Requirements • Typically requires overnight travel less than 10% of the time. Physical Requirements • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications • Must be eighteen years of age or older. • Must be legally permitted to work in the United States. • Mastery of an object oriented programming language (preferably Java) • Must be legally permitted to work in the United States Preferred Qualifications • 10+ years of experience in software development and architecture, with at least 5 years leading e-commerce platforms. • Expertise in cloud technologies, particularly GCP. Experience with other cloud environments (AWS, Azure) is a plus. • Strong background in microservices architecture, containerization (Docker, Kubernetes), and serverless technologies. • Proven ability to design and implement scalable, high-performance systems capable of handling high traffic (10,000+ TPS). • Experience with BigQuery, GraphQL, and ML integration for e-commerce applications. • Experience developing or integrating chatbots and conversational AI into e-commerce platforms. • Strong knowledge of security, compliance, and data privacy in the context of cloud-based e-commerce. • Excellent communication skills with the ability to collaborate across teams and present ideas clearly to both technical and non-technical stakeholders. • Preferred Skills: • Experience with CI/CD pipelines, automated testing, and deployment in a cloud-native environment. • Familiarity with SEO optimization, web performance metrics (LCP, FID, CLS), and Core Web Vitals. • Knowledge of DORA metrics and experience improving developer productivity through tooling and automation. Minimum Education • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Preferred Education • No additional education Minimum Years Of Work Experience • 6 Preferred Years Of Work Experience • No additional years of experience Minimum Leadership Experience • None Preferred Leadership Experience • None Certifications • None Competencies • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences • Cultivates Innovation: Creating new and better ways for the organization to be successful • Drives Results: Consistently achieving results, even under tough circumstances • Global Perspective: Taking a broad view when approaching issues; using a global lens • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people • Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems • Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder • Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement • Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations The application window is anticipated to be closed on May 30, 2025. See more benefits: livetheorangelife.com Apply End Date: 07/30/2025