Job Summary: Our client is seeking a Product Manager to join their team! This position is located in Celebration, Florida. Duties: • Define and drive the vision, strategy, and roadmap for technical/SaaS products and platforms, including business capabilities, UX, technical modernization, security, and compliance • Develop strategies and features that enhance user satisfaction, engagement, retention, and revenue across the product lifecycle • Prioritize product features and technical enhancements based on business goals, customer needs, and technical feasibility • Ensure long-term scalability, performance, and security of technical solutions • Map user journeys for multiple personas (internal and external), identifying pain points, motivations, and channels to drive adoption and optimize experiences • Collect, analyze, and act on feedback from analytics, customer insights, operations, and sales to improve product performance and user experience • Partner with engineering teams to define, document, and refine technical requirements (APIs, system integrations, data pipelines, caching, configuration schemas) across multiple platforms and systems • Create clear user stories, specifications, and acceptance criteria for development teams • Own and manage the product backlog, setting priorities and balancing trade-offs • Act as the primary liaison between engineering, leadership, and product managers across multiple verticals • Communicate technical concepts effectively to both technical and non-technical audiences • Partner with enterprise architects and platform teams to ensure alignment with enterprise technology strategies • Own and monitor product KPIs, leveraging data-driven insights to optimize outcomes • Lead Agile ceremonies, including backlog refinement, sprint planning, product increment planning, daily scrums, demos, retrospectives, and ad hoc sessions • Deliver high-quality product releases on time, balancing speed, quality, and business impact • Facilitate post-launch analysis, identifying opportunities for iteration and improvement • Develop resources and training materials to enable operations teams and support strong customer service • Stay current with industry trends, emerging technologies, competitor offerings, and evolving user expectations • Use collaboration tools (Teams, Slack, JIRA, Confluence, Figma, etc.) to streamline cross-team communication and knowledge sharing • Identify opportunities for automation, efficiency, and improved developer experience, including adoption of automation within CI/CD and test delivery pipelines • Build business cases for technical investments that drive long-term enterprise value Desired Skills/Experience: • 5+ years of product management experience building and delivering reservation management and/or eCommerce products, services, and capabilities • 3+ years in technical product management combined with 3+ years in engineering, data science, or analytic science • Strong technical background with knowledge of software development, cloud platforms (AWS), containerization/orchestration, APIs and relational and/or NoSQL data architectures • Prior experience as a software engineer, solutions architect, or technical analyst preferred • Hands-on experience leading Agile teams, working in Scrum/Kanban, and familiarity with SAFe methodologies • Data-driven decision maker with experience leveraging KPIs, analytics, monitoring, and alerting to guide product strategy • Excellent communication skills with the ability to convey complex technical concepts to non-technical audiences; executive-level reporting experience is a plus • Proficiency with JIRA, SQL, API documentation tools (Postman, Swagger), cloud services, and analytics platforms Benefits: • Medical, Dental, & Vision Insurance Plans • Employee-Owned Profit Sharing (ESOP) • 401K offered The approximate pay range for this position is between $50.00 and $72.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.