It’s connecting people to history and heritage. It’s being at the forefront of online innovation. And it’s the satisfaction of delivering a user-focused digital experience in a world-class cultural institution. This is what makes working for Royal Collection Trust so exceptional. As the Product Owner for Collection Online, you’ll play a pivotal role in developing and managing a digital platform that brings the Royal Collection to a global audience. From overseeing the product roadmap to ensuring an exceptional user experience, you’ll deliver excellence in an environment that values creativity, collaboration, and innovation. Key Responsibilities: • You’ll lead the delivery of the Collection Online (COL) digital platform, managing priorities, budgets, timelines and resources to ensure smooth and timely delivery. • Collaborating with web agencies and key stakeholders, you'll design, develop and test solutions that are user-focused, accessible and sustainable. • You’ll conduct usability and accessibility testing, ensuring the platform meets agreed goals, standards and KPIs both at launch and as it evolves. • Optimising platform performance through data-led decisions will be essential, using SEO best practices and analytics tools to drive continuous improvement. • You’ll oversee content delivery platforms and integrations, managing stakeholder communications to keep projects aligned with wider organisational objectives. About you • With previous experience in product management, you'll have a proven track record of delivering complex digital projects to tight deadlines. • Comfortable turning insight into action, you'll be able to analyse user research, stakeholder feedback and digital performance data to shape clear priorities for your agency partners. • Experienced in user-centered design, you’ll have a practical understanding of user research and usability testing, ensuring the end product meets customer needs. • An exceptional communicator, you’ll be confident working across teams and managing a wide range of stakeholders to deliver results. • With experience overseeing UX and digital performance reporting, you’ll be comfortable using GA4 and Looker Studio to monitor analytics and inform decision-making. Benefits We know that to deliver our best work; we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities. • Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us. • Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day. • Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences. • We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing. • Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.